thorkyl Posted April 7, 2004 Share Posted April 7, 2004 What are some causes and how to solve? I just placed a paypal order for a product and paid through paypal. I got the email conformation from paypal confirming the order. Nothing from store. I go look at the data in the DB and there is no order from me only the item in my cart. TIA Quote Link to comment Share on other sites More sharing options...
Mark Evans Posted April 7, 2004 Share Posted April 7, 2004 This sounds like the classic.... Did you press the last button on the paypal system to return to the store? Quote Mark Evans osCommerce Monkey & Lead Guitarist for "Sparky + the Monkeys" (Album on sale in all good record shops) --------------------------------------- Software is like sex: It's better when it's free. (Linus Torvalds) Link to comment Share on other sites More sharing options...
thorkyl Posted April 7, 2004 Author Share Posted April 7, 2004 most likley not Will test it again and post my results. Quote Link to comment Share on other sites More sharing options...
♥ecartz Posted April 7, 2004 Share Posted April 7, 2004 There is an Auto Return configuration setting in PayPal that you may want to turn on. There are also several IPN contributions that PayPal recommends over the base contribution. Hth, Matt Quote Always back up before making changes. Link to comment Share on other sites More sharing options...
thorkyl Posted April 8, 2004 Author Share Posted April 8, 2004 IPN contrib? Quote Link to comment Share on other sites More sharing options...
batteriesareus Posted April 8, 2004 Share Posted April 8, 2004 we were having the same problem- the PayPal account isnt set to return the client to the website-Auto Return configuration setting in PayPal - contact PayPal support; they were very helpful! Quote Link to comment Share on other sites More sharing options...
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