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Simple Install troubleshooting


innovations

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For some reason on step 7 of the install, I keep getting this error. I have tried to chmod both files with 706 and 777, it still doesn't work. I have also looked at the path of the files and they are located just where they are supposed to be. The only thing I did different when installing this cart as opposed to previous, is I am using SSL. Here is the error message:

 

The configuration files do not exist, or permission levels are not set.

 

Please perform the following actions:

cd /home/interior/public_html/includes/

touch configure.php

chmod 706 configure.php

cd /home/interior/public_html/admin/includes/

touch configure.php

chmod 706 configure.php

 

If chmod 706 does not work, please try chmod 777.

 

If you are running this installation procedure under a Microsoft Windows environment, try renaming the existing configuration file so a new file can be created.

If only I was the one helping you...

 

.:::::For complete data-driven and multi-media website creations:::::.

http://www.innocentinnovations.com

 

------------------------

Get instructions, visit the documentation site:

http://wiki.oscommerce.com/Top

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Now, I have tried every possibble thing I can think of, I even tried to run the install witout using the SSL, but that doesn't help so I don't think that is the problem.

 

Last time I installed it in the catalog folder and not the root folder, that is why I am re-installing it (because I want the cart to be the index page). I placed all of my files from the catalog folder into the root directory (public_hyml). Is there anything else I have to do?

 

 

 

P.S. I am not bumping this up, I am tying to narrow the problem so that we can pin it down and solve it.

If only I was the one helping you...

 

.:::::For complete data-driven and multi-media website creations:::::.

http://www.innocentinnovations.com

 

------------------------

Get instructions, visit the documentation site:

http://wiki.oscommerce.com/Top

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hi

i had the same problem, heres what i did.

 

i downloaded the OSC then setup my "mysql" at the server.

uploaded OSC and went to install.

got to stage 7 and recieved the same message.

 

my "guru" told me to start my "cuteftp" and right click on the files on the server and on the menu is CHMOD, set the permissions to 777 and thats how i fixed it.

 

easy when someone else knows how.

 

tim

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Tim, I don't know how or why, but that worked...

 

I have installed another cart before and it was no problem once I got past step 2. I know how to chmod the configure files on the cpanel of my server, but Frontpage and Dreamweaver don't have that option (as far as I know, at least not by right clicing). I don't understand why chmoding the files in cuteftp works, but not in the cpanel, but hey, what ever it takes I guess (I just don't want to buy this cuteftp thing when I have frontpage and Dreamweaver already).

 

Well, thanks alot!

If only I was the one helping you...

 

.:::::For complete data-driven and multi-media website creations:::::.

http://www.innocentinnovations.com

 

------------------------

Get instructions, visit the documentation site:

http://wiki.oscommerce.com/Top

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FYI:

 

I am assuming that you are on a windows box. Install putty ssh on your local machine and ssh into your web server. You can then chmod to your hearts content and you don't have to buy anything.

 

http://www.chiark.greenend.org.uk/~sgtatham/putty/

 

They also have PSCP(secure copy) and PSFTP(secure ftp).

 

You can also edit your files this way using vim(vi), pico or what ever editor is available on your host server, thus avoid having to ftp your files. This is great when you only need to make small changes. The secure conection also means that if you have to hard code passwords and such, that someone can not eves-drop on you.

 

You will need to know at least basic Linux commands. I suggest "Linux in a nutshell" by O'Reilly.

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Thanks Jeremy and cyclepro,

 

I don't know Linux, and am too overwhelmed by trying to learn Java, JavaScript, ActionScript, and PHP right now, so I am downloading SSH. I am not sure what it does, but as long as I can connect to my host, ftp my files, and chmod them, I am happy :) (as a matter of fact, I am happy anyways).

If only I was the one helping you...

 

.:::::For complete data-driven and multi-media website creations:::::.

http://www.innocentinnovations.com

 

------------------------

Get instructions, visit the documentation site:

http://wiki.oscommerce.com/Top

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