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Guest

Download files are empty

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Guest

I have created downloadable products. Two, one a PDF document and the other a ZIP file containing the pdf document.

 

My download directory is 755 and the pub is 777. I have the links working properly because I get the link to click on to download my file.

 

The download appears properly yet when I try to open the PDF or the ZIP file there is nothing there. The PDF starts Adobe then tells me "There was an error opening this document. The file does not exists"

 

The ZIP just give me an empty listing in WINZIP.

 

Anyone have any clues.

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Guest

ok something new.

 

I click on the link then save the file to disk and I can read the contents in the file. Yet when I try to open from the link provided the zip file is empty.

 

I moved the zip file to /catalog and used the browser to open it and it works just fine. It must be somehting in the download.php process.

 

I have also enable the download redirect and have the same results.

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Guest

Hi,

 

I get the very same issue. I get the whole way through the order process without any problem, but then the link to the file is empty. It creates a file on my harddrive and everything... Just no information. Weird.

 

Let me know if you figure it out...

 

J.

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Guest

Are you able to get the download redirect to work?

 

I am not, only the download link.

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