Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

How To Get ADMIN PASSWORD back or make new one


gwnjim

Recommended Posts

For customer passwords there is a "forgot password" function.  And we can create one in the database.  

The issue I'm having is there is NO "forgot password" function for the Admin password and no "add new admin" like you can do with customers.

I can access everything from the database, but cannot login as Admin in Oscommerce.  And it won't let me do a password for a customer (dummy acct) and then copy the encrypted version from the customer fields and paste it into the password field for my admin in the database.  It still gives me an error login attempt.

How can i either make it accept a password or create a new admin?  

My version is 2010   back in the 'old days"  ver 2.3 I believe.

Thanks for any help.

Link to comment
Share on other sites

Added details... may or may not be related.  We were on a dedicated IP and have an SSL cert.  Due to a compromised CCard the account went down for a few days.  When it was restored, we were no longer on a dedicated IP.  Things worked great until the SSL renewed this past Sunday (28th).  Suddenly ...  couldn't login to the Admin page.  And the admin login page no longer renders correctly... like it doesn't look like it did on Saturday.  The content and formatting is different.  The SSL shows it is protecting the new shared IP that we're on now.  Again, don't know if the events are related .. SSL renewing and the site going haywire.  But there it all is.  Biggest thing is getting access to the Admin login again.  Thanks again for any help.

Link to comment
Share on other sites

15 hours ago, gwnjim said:

For customer passwords there is a "forgot password" function.  And we can create one in the database.  

The issue I'm having is there is NO "forgot password" function for the Admin password and no "add new admin" like you can do with customers.

I can access everything from the database, but cannot login as Admin in Oscommerce.  And it won't let me do a password for a customer (dummy acct) and then copy the encrypted version from the customer fields and paste it into the password field for my admin in the database.  It still gives me an error login attempt.

How can i either make it accept a password or create a new admin?  

My version is 2010   back in the 'old days"  ver 2.3 I believe.

Thanks for any help.

Hi,

We do not support old versions, we only support new ones (beginning with v.4). Please consider to upgrade to the new version and import the information from your old one as it is described here - https://wiki.oscommerce.com/index.php?title=Importing_Data_from_Older_osCommerce_Version_to_New_One

Best regards,

Ivan 

Link to comment
Share on other sites

14 hours ago, Smoky Barnable said:

 

 

Hi Eric,

We do not support old versions, we only support new ones (beginning with v.4). Please consider to upgrade to the new version and import the information from your old one as it is described here - https://wiki.oscommerce.com/index.php?title=Importing_Data_from_Older_osCommerce_Version_to_New_One

Best regards,

Ivan 

Link to comment
Share on other sites

I understand the "not supporting" part.  So, who can help me with just 1 thing.

I saw where if I remove the Admin from the Administrators table (not deleting the table itself, just empty it)
that when I went back to the admin login page, it would tell me there's no administrators and would give me
a screen and add one.  User name and password.  WHICH IT DID!

THE QUESTION.... can you (anyone reading this) tell me what causes this function to ONLY INSERT the PASSWORD?

I've done this now several times and it doesn't add the ADMIN NAME to the table.  It leaves it blank but does
add the PASSWORD.

When I add the user name to the table ... it doesn't help.  I still get the login error.  

WHAT / WHERE / HOW ... can I get this "add an admin" page / form ... to insert both the user name AND password?

Where is the "break" in connection between that add admin page / form and the database?

Thanks for your help.

Link to comment
Share on other sites

Our Admin Login issue got fixed.  Along with this issue, the Customer side also had an issue.  You couldn't "Add to Cart" anything.  Buy Now continued to work but nothing could be "add to cart" .. the cart remained empty. 

It all started when our SSL certificate renewed AFTER we had in IP change.  On the day of renewal, no more logging into the Admin part of our cart.  And no more "add to cart" functionality.

Our hosting server support people spent all week insisting the SSL renewal was good, had no issues, created no issues.  Until today.  I finally got one that really looked into it.  They discovered there needed to be a new update to the htaccess file.

Poof!  All issues corrected.  

Link to comment
Share on other sites

On 8/30/2022 at 8:01 AM, Ivan Holbi said:

Hi Eric,

We do not support old versions, we only support new ones (beginning with v.4). Please consider to upgrade to the new version and import the information from your old one as it is described here - https://wiki.oscommerce.com/index.php?title=Importing_Data_from_Older_osCommerce_Version_to_New_One

Best regards,

Ivan 

@Ivan Holbi @osCommerce-Official

Ivan,

Are you saying that you and your crew aren't supporting old versions, -or- that NO ONE on the forum is allowed to offer support for old versions?

M

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...