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osCommerce-Official

How to report installation and operation issues

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5 hours ago, jimdanforth said:

Good thing replies are prompt from the support team.

You know, most of our colleagues didn't have electricity the last few days, since you posted your issue. Once their access to the Internet is restored someone will surely comment on it. 

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3 hours ago, osCommerce-Official said:

Having very consistent error in category creation and use.

if I create the following:

top category

-category 1
--sub cat a
--Sub Cat b
--sub Cat C

-category 2
-sub cat a
--sub cat b
--sub cat c

 

and then from front end select say category 1, then sub a..... it will switch to category 2 sub a if the names are the same.

 

Hi,

As far as we can see the thing that causes this issue is that "the names are the same". It looks like you set up the same SEO names for your categories, that is why they are randomly opened per their IDs. In order to resolve it please set up the different names in the fields Category SEO Page Name (URL) under SEO tabs in your categories.

For example:

category1-subcat-a
category2-subcat-a
category1-subcat-b
category2-subcat-b

Thus all the SEO names should be different even though the category names are the same.

Best regards,

Ivan

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try to install V4 on my synology NAS.  MariaDB 10 is installed in the NAS. In the oscommence v4 installation page, it shows mysql is not available. How can I point to MariaDB 10?  Another question about setting owner “www-data” recursively. Where does "www-data" come from? Thank you in advance for your help!

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On 11/4/2022 at 8:32 PM, webwork said:

try to install V4 on my synology NAS.  MariaDB 10 is installed in the NAS. In the oscommence v4 installation page, it shows mysql is not available. How can I point to MariaDB 10?  Another question about setting owner “www-data” recursively. Where does "www-data" come from? Thank you in advance for your help!

 

 

2022-11-05 221451.jpg

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2 hours ago, joe122joe said:

Hej,
can I install it on localhost (windows )? 
thanks 
Joe

Hi Joe, 

It will likely require a Linux hosting account. Local host is OK. 

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Greetings!
I have a server with:
Apache http server v2.4
PHP v7.4
MySQL 10.7.3-MARIADB

After installing OSC_4_07_53163, I get the main page with chambers and links, this page is in order.
Next, I go to the administrative part https://demo-v4.mysite.com/admin/ and everything is in order there, the page opens.
Next, I go to the frontend and open any link like
https://demo-v4.mysite.com/watch/ and I get a mistake:

Quote

Oops!
We canon seem to find the page you're looking for

Why does this error arise?
How to fix it?


No outside url's in signatures allowed - thanks

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When I do Cache Control Flush (Smarty, Themes), I get a mistake:

Quote

Error (#2): An internal server error occurred. yii\base\ErrorException: file_exists(): open_basedir restriction in effect. File(/www/wwwroot/demo-v4.mysite.com/themes/.htaccess/cache/) is not within the allowed path(s): (/www/wwwroot/demo-v4.mysite.com/:/tmp/) in /www/wwwroot/demo-v4.mysite.com/lib/backend/controllers/Cache_controlController.php:107 Stack trace: #0 /www/wwwroot/demo-v4.mysite.com/lib/common/classes/TlErrorHandler.php(51): yii\base\ErrorHandler->handleError() #1 [internal function]: common\classes\TlErrorHandler->handleError() #2 /www/wwwroot/demo-v4.mysite.com/lib/backend/controllers/Cache_controlController.php(107): file_exists() #3 [internal function]: backend\controllers\Cache_controlController->actionFlush() #4 /www/wwwroot/demo-v4.mysite.com/lib/vendor/yiisoft/yii2/base/InlineAction.php(57): call_user_func_array() #5 /www/wwwroot/demo-v4.mysite.com/lib/vendor/yiisoft/yii2/base/Controller.php(178): yii\base\InlineAction->runWithParams() #6 /www/wwwroot/demo-v4.mysite.com/lib/vendor/yiisoft/yii2/base/Module.php(552): yii\base\Controller->runAction() #7 /www/wwwroot/demo-v4.mysite.com/lib/vendor/yiisoft/yii2/web/Application.php(103): yii\base\Module->runAction() #8 /www/wwwroot/demo-v4.mysite.com/lib/vendor/yiisoft/yii2/base/Application.php(384): yii\web\Application->handleRequest() #9 /www/wwwroot/demo-v4.mysite.com/lib/backend/web/index.php(29): yii\base\Application->run() #10 /www/wwwroot/demo-v4.mysite.com/admin/index.php(15): require('/www/wwwroot/de...') #11 {main}

 

Edited by spidometrs

No outside url's in signatures allowed - thanks

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On 11/15/2022 at 7:51 PM, spidometrs said:

Why does this error arise?
How to fix it?

Hi, Sergey!

Are you running your server under Windows or Linux?

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On 11/15/2022 at 7:51 PM, spidometrs said:

Why does this error arise?
How to fix it? 

Or maybe you are using nginx?

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6 hours ago, pandrei said:

Hi, Sergey!

Are you running your server under Windows or Linux?

CentOS 7.9.2009 x86_64

Apache http server v2.4
PHP v7.4
MySQL 10.7.3-MARIADB

 

Edited by spidometrs

No outside url's in signatures allowed - thanks

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43 minutes ago, spidometrs said:

CentOS 7.9.2009 x86_64

Thanks.

Check if you have the following symlinks in public_html dir that point to public_html dir:

b2b-supermarket

furniture

printshop

watch

 

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31 minutes ago, pandrei said:

Thanks.

Check if you have the following symlinks in public_html dir that point to public_html dir:

b2b-supermarket

furniture

printshop

watch

 

The server has a root directory for the site /www/wwwroot/demo-v4.mysite.com
This root directory contains all Oscommerce distribution files.
In which file I should prescribe something for:
B2B-SUPERMARKET
Furniture
Printshop
Watch
?

 

Ashampoo_Snap_2022.11.17_20h24m08s_016_.png

Ashampoo_Snap_2022.11.17_20h39m29s_017_.png

Edited by spidometrs

No outside url's in signatures allowed - thanks

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3 minutes ago, spidometrs said:

In which file I should prescribe something for:

You have to create a symlink for each sales channel in this way:

cd /www/wwwroot/demo-v4.mysite.com

ln -s ./ watch

ln -s ./ furniture

ln -s ./ printshop

ln -s ./ b2b-supermarket

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26 minutes ago, pandrei said:

You have to create a symlink for each sales channel in this way:

cd /www/wwwroot/demo-v4.mysite.com

ln -s ./ watch

ln -s ./ furniture

ln -s ./ printshop

ln -s ./ b2b-supermarket 

Thanks for your help!
Are these commands in the description of OScommerce V4 installation?
Where is that written?
I have not seen such descriptions.


No outside url's in signatures allowed - thanks

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16 minutes ago, spidometrs said:

Thanks for your help!
Are these commands in the description of OScommerce V4 installation?
Where is that written?
I have not seen such descriptions. 

You are welcome. These links are created automatically during installation, but in your case some error occurred during creation.

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