Nige-A 3 Posted November 16, 2020 admin edit order Hello. Is it possible to edit a customer's order once placed ? The CE Phoenix allows me to see a customer order and click edit. After that, there's no way to edit quantities or delete items. Thanks Share this post Link to post Share on other sites
♥Heatherbell 286 Posted November 16, 2020 29 minutes ago, Nige-A said: After that, there's no way to edit quantities or delete items. That's correct, editing an order is not possible without an add-on. As we only take payments via Sagepay, there is not a way for us to change payments in any case so we display a message in checkout confirmation page to inform customers that orders and payments cannot be changed after orders are finalised. 1 Nige-A reacted to this Download the latest CE Phoenix version here:https://github.com/gburton/CE-Phoenix/archive/master.zip Share this post Link to post Share on other sites
♥14steve14 625 Posted November 16, 2020 Once an order is place it cannot be altered. There are older addons available but getting payment is the big problem. 1 Nige-A reacted to this REMEMBER BACKUP, BACKUP AND BACKUP Get the latest Responsive osCommerce CE (community edition) here It's very easy to over complicate what are simple things in life Share this post Link to post Share on other sites
Jack_mcs 1,020 Posted November 16, 2020 1 hour ago, Nige-A said: The CE Phoenix allows me to see a customer order and click edit. After that, there's no way to edit quantities or delete items. The order editor addon allows that to be done but there isn't a version for Phoenix. I did install this one in an earlier version of Phoenix and it worked except for one minor display problem. I don't recall if I made other edits to get it to work but it might be worth trying. 1 Nige-A reacted to this Support Links: Need Help? See this thread and provide the information requested. Is your version of osC up to date? You'll find the latest osC version (the community-supported responsive version) here. How to Upgrade to the latest version Recommended SEO Addons Share this post Link to post Share on other sites