Jump to content

No purchase notifications so can fill orders?!

Recommended Posts

Hello. I have installed oscommerce many times, and have got all to work. I just installed the newest phoenix version for a new client. It looks and works great. BUT... I am having email issues. When I use another address and sign up as a customer and make a purchase, I see paypal notifications to me as client and store owner. So that works. But as a client, I never receive a store email receipt. As the shop owner, I never get an email notice that a purchase was made so I can fulfill an order. I have used 3 different email address for: 1 store owner, and 2 "send extra order emails". Nothing comes to any inboxes. The weird part is, if you sign up as a new customer, you get the welcome email. And update a status of an order, I get a client email notification of that. What could possibly be wrong? Here is some extra info: Host gator linux hosting. Tried outlook and web clients and searched through spam/junk folders. I am at wits end with this and could really use some help. Phoenix store software version

Share this post

Link to post
Share on other sites

If the store owner email is not one of your own domain, e.g. gmail or yahoo mail, then there is a likelihood that your server prevents the emails from sending out.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now