SCM Minis Posted January 24, 2020 Share Posted January 24, 2020 The new shop is up and running and most of the issues I have been able to resolve. But one I can't seem to figure out: How to get the cart to apply sales tax to an order? I have defined my tax zone as US - Illinois and set the tax rate to 10% Looked under config etc. to see if I need to turn sales tax "on" but having no luck. Probably blindingly obvious, but I'm missing something.... Link to comment Share on other sites More sharing options...
♥JcMagpie Posted January 24, 2020 Share Posted January 24, 2020 1) check your tax zone is set corectly 2) check your tax rate is set and applied to corect tax zone 3) Make sure the products tax class is set to taxable goods. Link to comment Share on other sites More sharing options...
SCM Minis Posted January 28, 2020 Author Share Posted January 28, 2020 Yes. Zone is Illinois and rate is 10%. The only class I have is taxable goods,.... Link to comment Share on other sites More sharing options...
♥JcMagpie Posted January 28, 2020 Share Posted January 28, 2020 I would recomend you check points 2 and 3 carefully as they are easily get wrong. Check that the product beeing tested has the tax class set ( it is not as default) If still not working post setup images and check error logs. Link to comment Share on other sites More sharing options...
SCM Minis Posted January 29, 2020 Author Share Posted January 29, 2020 I think I did this right Link to comment Share on other sites More sharing options...
Heatherbell Posted January 29, 2020 Share Posted January 29, 2020 28 minutes ago, SCM Minis said: I think I did this right Open the Illinois Tax Zone folder - have you got Illinois geo zone (as defined in Zones) in it? Link to comment Share on other sites More sharing options...
♥JcMagpie Posted January 29, 2020 Share Posted January 29, 2020 2 hours ago, SCM Minis said: I think I did this right Yes that all looks ok, only thing left is a) was the product/'s you checked taxable products? b) was the delivery address on the order you tested in the right zone for the tax to be added? if yes to both then ................ something else going on what? not sure check your error logs to see if anything shows up. Link to comment Share on other sites More sharing options...
♥JcMagpie Posted January 29, 2020 Share Posted January 29, 2020 Tested by making the same zone on a test site using Phoenix 1.0.4.0 and it all works as expected. If your still having problems then... I would deleat the zone and clear your cache and try making it again from scratch. Link to comment Share on other sites More sharing options...
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