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SCM Minis

Can't get my sales tax working

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The new shop is up and running and most of the issues I have been able to resolve. But one I can't seem to figure out:

How to get the cart to apply sales tax to an order?

I have defined my tax zone as US - Illinois and set the tax rate to 10%

Looked under config etc. to see if I need to turn sales tax "on" but having no luck.

Probably blindingly obvious, but I'm missing something....

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1) check your tax zone is set corectly

2) check your tax rate is set and applied to corect tax zone

3) Make sure the products tax class is set to taxable goods.


 

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Yes. Zone is Illinois and rate is 10%. The only class I have is taxable goods,....

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I would recomend you check points 2 and 3 carefully as they are easily get wrong. Check that the product beeing tested has the tax class set ( it is not as default)

image.thumb.png.0ee73d9abbe18e719945bb02c47af382.png

If still not working post setup images and check error logs.


 

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2 hours ago, SCM Minis said:

I think I did this right

Yes that all looks ok, only thing left is

a) was the product/'s you checked taxable products?

b) was the delivery address on the order you tested in the right zone for the tax to be added?

if yes to both then ................ something else going on what? not sure check your error logs to see if anything shows up.


 

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Tested by making the same zone on a test site using Phoenix 1.0.4.0 and it all works as expected. If your still having problems then...

I would deleat the zone and clear your cache and try making it again from scratch.

image.thumb.png.0519c0f5f7cdaf63b64f30bf56b0481e.png

image.thumb.png.82bede95ddcb53184984fd9436b2389b.png

image.thumb.png.e6c8d5a4c8cd3334392071acf108e0ad.png


 

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