♥altoid Posted October 18, 2019 Share Posted October 18, 2019 Customer from Canton Georgia, USA somehow shows on PayPal as being from the country of Georgia, thus calculating the shipping rate to there instead. Contacting the customer I was able to sort out her true address and edit on PayPal, but she way overpaid for shipping which I'll refund the difference. Here's how her address showed on PP: 304 Beauty Dr Canton, 30114 GA, Georgia What a bit of mess. This occurred on a "mostly" Edge version of OSC I am not a professional webmaster or PHP coder by background or training but I will try to help as best I can. I remember what it was like when I first started with osC. It can be overwhelming. However, I strongly recommend considering hiring a professional for extensive site modifications, site cleaning, etc. There are several good pros here on osCommerce. Look around, you'll figure out who they are. Link to comment Share on other sites More sharing options...
burt Posted October 18, 2019 Share Posted October 18, 2019 I would bet on her having a wrong address set up at Paypal. Which Paypal are you using to populate the data? Express ? Link to comment Share on other sites More sharing options...
♥raiwa Posted October 18, 2019 Share Posted October 18, 2019 39 minutes ago, altoid said: Customer from Canton Georgia, USA somehow shows on PayPal as being from the country of Georgia, thus calculating the shipping rate to there instead. Contacting the customer I was able to sort out her true address and edit on PayPal, but she way overpaid for shipping which I'll refund the difference. Here's how her address showed on PP: 304 Beauty Dr Canton, 30114 GA, Georgia Yes, that's wrong setup, GA is already the Abbreviation for State Georgia and Georgia is set for country. Correct address format should be: Quote 304 Beauty Dr Canton, 30114 GA, USA About Me: http://www.oscommerce.com/forums/user/249059-raiwa/ Need help? How To Get The Help You Need Is your version of osC up to date? You'll find the latest osC community version CE Phoenix here. Public Phoenix Change Log Cheat Set on Google Sheets Link to comment Share on other sites More sharing options...
♥altoid Posted October 18, 2019 Author Share Posted October 18, 2019 4 hours ago, burt said: I would bet on her having a wrong address set up at Paypal. Which Paypal are you using to populate the data? Express ? Gary, yes I am using Express I am not a professional webmaster or PHP coder by background or training but I will try to help as best I can. I remember what it was like when I first started with osC. It can be overwhelming. However, I strongly recommend considering hiring a professional for extensive site modifications, site cleaning, etc. There are several good pros here on osCommerce. Look around, you'll figure out who they are. Link to comment Share on other sites More sharing options...
♥altoid Posted October 18, 2019 Author Share Posted October 18, 2019 4 hours ago, raiwa said: Yes, that's wrong setup, GA is already the Abbreviation for State Georgia and Georgia is set for country. Correct address format should be: This is the first I've encountered such a thing, hopefully it'll not happen again. The customer apparently didn't notice or care about the high postage rate during her checkout. I am not a professional webmaster or PHP coder by background or training but I will try to help as best I can. I remember what it was like when I first started with osC. It can be overwhelming. However, I strongly recommend considering hiring a professional for extensive site modifications, site cleaning, etc. There are several good pros here on osCommerce. Look around, you'll figure out who they are. Link to comment Share on other sites More sharing options...
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