LeeFoster Posted July 6, 2019 Share Posted July 6, 2019 Does anyone have the latest Community Edition hosted on one.com? I have uploaded the files and installed the database but when I try to go to the catalogue it tries to install again and when I try to log into the admin it tells me the password is incorrect. Link to comment Share on other sites More sharing options...
ArtcoInc Posted July 6, 2019 Share Posted July 6, 2019 @LeeFoster Either one.com has their servers set up odd, or you made a mistake in the installation. If it were me, I'd blow away the installation, and start over again. Pay particular attention during the first installation screen, where the installer runs through the checklist of what's needed on the server (you may need to scroll down to see everything). If it fails again, contact one.com to find out what's going on. M PS: Can you find out if one.com is running a Windows server, or a *nix server? Are they running Apache as the web hosting application, or IIS? Link to comment Share on other sites More sharing options...
LeeFoster Posted July 6, 2019 Author Share Posted July 6, 2019 22 minutes ago, ArtcoInc said: @LeeFoster Either one.com has their servers set up odd, or you made a mistake in the installation. If it were me, I'd blow away the installation, and start over again. Pay particular attention during the first installation screen, where the installer runs through the checklist of what's needed on the server (you may need to scroll down to see everything). If it fails again, contact one.com to find out what's going on. M PS: Can you find out if one.com is running a Windows server, or a *nix server? Are they running Apache as the web hosting application, or IIS? From past experience of using them they use Apache. I have deleted everything and reinstalled and I now have the admin section fixed but any time I try to go to the home page without /index.php in the URL it tries to install again. Link to comment Share on other sites More sharing options...
ArtcoInc Posted July 6, 2019 Share Posted July 6, 2019 @LeeFoster Once the installation is completed, you can (and should!) delete the install directory. M Link to comment Share on other sites More sharing options...
LeeFoster Posted July 6, 2019 Author Share Posted July 6, 2019 2 minutes ago, ArtcoInc said: @LeeFoster Once the installation is completed, you can (and should!) delete the install directory. M I did, and it still tries to redirect to it. Link to comment Share on other sites More sharing options...
Hotclutch Posted July 6, 2019 Share Posted July 6, 2019 This is a cache problem. Link to comment Share on other sites More sharing options...
ArtcoInc Posted July 6, 2019 Share Posted July 6, 2019 A browser cache, or a server cache? If a server cache, how does one clear it (besides waiting xxxxxxxxx)? Link to comment Share on other sites More sharing options...
Hotclutch Posted July 6, 2019 Share Posted July 6, 2019 could be something in the htaccess file, or server configuration causing it. Link to comment Share on other sites More sharing options...
LeeFoster Posted July 6, 2019 Author Share Posted July 6, 2019 13 minutes ago, Hotclutch said: This is a cache problem. It's a completely fresh upload, how can it be a cache issue? Link to comment Share on other sites More sharing options...
Heatherbell Posted July 6, 2019 Share Posted July 6, 2019 Had the same problem of install page reloading even after deleting install directory and after clearing browser cache but next day the problem had gone - don't understand enough to know why but all good now. Link to comment Share on other sites More sharing options...
ArtcoInc Posted July 6, 2019 Share Posted July 6, 2019 Just like you have a cache for your browser, the server will cache recent requests to make them available faster. As @Heatherbell said, the cache will clear by itself with time. There are utilities to do this, but they seem to all need be run at the server level. Link to comment Share on other sites More sharing options...
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