René H4 Posted May 13, 2019 Share Posted May 13, 2019 I have a strange incident here: In my shop free shipping is set to 250 Euro's. Now there is a custome that orders parts for euro 236.99, including 21% VAT. The shop has said the shipping is free, but it shouldn't. There are no "specials" in the list, so all are net/net prices. Any hints or ideas? Link to comment Share on other sites More sharing options...
René H4 Posted May 13, 2019 Author Share Posted May 13, 2019 Additional: I have tried to replicate this issue but I can't..... Even with the customers own account (which I can access)... Link to comment Share on other sites More sharing options...
♥JcMagpie Posted May 13, 2019 Share Posted May 13, 2019 Which shipping type are you using to set free shipping table rate or somthing else? Link to comment Share on other sites More sharing options...
♥JcMagpie Posted May 13, 2019 Share Posted May 13, 2019 Link to comment Share on other sites More sharing options...
René H4 Posted May 13, 2019 Author Share Posted May 13, 2019 55 minutes ago, JcMagpie said: Which shipping type are you using to set free shipping table rate or somthing else? Sorry, I use BS3 Frozen (May-18) Patches installed. I set the free shipping in the shop (can't find it right now) Where it says "free shipping for order above" or something like that. Next to that I use zone-shipping. (Next to zone-shipping I use Flat-Rate shipping set to allways zero: I use that for customers picking up orders in my shop in the flesh) Link to comment Share on other sites More sharing options...
René H4 Posted May 13, 2019 Author Share Posted May 13, 2019 46 minutes ago, JcMagpie said: Will have a look at this tonigt, thanks Zahid. Link to comment Share on other sites More sharing options...
René H4 Posted May 13, 2019 Author Share Posted May 13, 2019 I was able to replicate the bug with the input of this topic, and after installing the fix in checkout_shipping the bug was gone. Still remains the question if this is a good fix or not? 🙂 I have asked Gary. Link to comment Share on other sites More sharing options...
MrPhil Posted May 13, 2019 Share Posted May 13, 2019 If the 236.99 € amount includes VAT and any other taxes, could the free shipping calculation be adding in taxes (VAT) a second time? 236.99 + 21% (49.77) is 286.76 € , which would be over the minimum. Link to comment Share on other sites More sharing options...
René H4 Posted May 14, 2019 Author Share Posted May 14, 2019 @@MrPhil If I understand correct what happens is that the shippingcost is calculated based on order total. When klicking OK in checkout shipping order_total includes the shippingcost. So when going thought the process again order_total exceeds Euro 250 so shipping is free (in my case). I thing VAT is not involved in the mistake, I ship free when orders exceed 250 Euro including VAT. (This may not be the answer to you remark.) Link to comment Share on other sites More sharing options...
MrPhil Posted May 14, 2019 Share Posted May 14, 2019 Since VAT is a tax, I was wondering if osC was adding it in again (not realizing that it was already in the 236.99 € figure) and ending up with an amount over 250 € , by mistake. That's where I would start looking in the code, at tax treatment. Link to comment Share on other sites More sharing options...
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