René H4 Posted December 1, 2018 Share Posted December 1, 2018 Hi, I am currently adding some images to catagogies. These were not set yet since the rebuild of my shop in february. However, I get an IP blok with a time out, and found out that thia is probably the error message that caused it: I cannot understand why adding an image to a category throws in an APACHE error And next, why would my provider IP block me (timing out)? Anyone? 2018-12-01 11:40:30 Error 84.85.120.199 AH01797: client denied by server configuration: /var/www/vhosts/honda4shop.nl/httpdocs/images/index.html, referer: https://honda4shop.nl/admin/categories.php?cPath=1023_36&cID=896&action=edit_category 2018-12-01 11:40:30 Error 84.85.120.199 AH01797: client denied by server configuration: /var/www/vhosts/honda4shop.nl/httpdocs/images/index.html, referer: https://honda4shop.nl/admin/categories.php?cPath=1023_36&cID=896&action=edit_category 2018-12-01 11:40:30 Error 84.85.120.199 AH01797: client denied by server configuration: /var/www/vhosts/honda4shop.nl/httpdocs/images/index.cgi, referer: https://honda4shop.nl/admin/categories.php?cPath=1023_36&cID=896&action=edit_category 2018-12-01 11:40:30 Error 84.85.120.199 AH01797: client denied by server configuration: /var/www/vhosts/honda4shop.nl/httpdocs/images/index.pl, referer: https://honda4shop.nl/admin/categories.php?cPath=1023_36&cID=896&action=edit_category 2018-12-01 11:40:30 Error 84.85.120.199 AH01797: client denied by server configuration: /var/www/vhosts/honda4shop.nl/httpdocs/images/index.php, referer: https://honda4shop.nl/admin/categories.php?cPath=1023_36&cID=896&action=edit_category 2018-12-01 11:40:30 Error 84.85.120.199 AH01797: client denied by server configuration: /var/www/vhosts/honda4shop.nl/httpdocs/images/index.shtml, referer: https://honda4shop.nl/admin/categories.php?cPath=1023_36&cID=896&action=edit_category Link to comment Share on other sites More sharing options...
René H4 Posted December 1, 2018 Author Share Posted December 1, 2018 Another thing I find: If there was NO image inserted yet, it throws in this error. If there WAS already an image available, there is no error message. Now my IP has been set to always save, so I can do what I want.... 🙂 Quenstion remains. Link to comment Share on other sites More sharing options...
♥JcMagpie Posted December 1, 2018 Share Posted December 1, 2018 First check you have the correct access enabled on the directory’s as it looks to be denying access. Talk to your host as they may just have a hight level of security enabled on the server to prevent hacking. Link to comment Share on other sites More sharing options...
MrPhil Posted December 1, 2018 Share Posted December 1, 2018 "client denied by server configuration" can be caused by an IP block, but possibly there are other causes. The first thing is to check your .htaccess file(s) for an IP deny list, and make sure you didn't get swept up in it by accident. That's unlikely, if some accesses still get through. Then check your .htaccess file(s) for anything blocking on certain URL Query Strings that might be showing up (e.g., "edit" in the QS). Maybe your host slipped in something there without your realizing it. If that doesn't do the job, you'll have to talk with your host to see if they're blocking something upstream from you. Many hosts will IP block a visitor (upstream from your .htaccess) if an IP address is repeatedly connecting very frequently, or using a lot of time on each access. Maybe you tripped something doing bulk picture-loading page accesses. In that case, explain to your host and ask to be removed from the block list. Then be careful about spacing out your site accesses so as not to trip it again. Link to comment Share on other sites More sharing options...
René H4 Posted December 1, 2018 Author Share Posted December 1, 2018 Thanks Phil and Zahid. I will call my provider coming monday to resolve this. In the mean time I am preparing my shop for @burt 's theme. There is a lot of legacy in my shop that needs to be worked on... 🙂 Link to comment Share on other sites More sharing options...
Dan Cole Posted December 1, 2018 Share Posted December 1, 2018 If your admin directory is still named admin as shown in your error messages be sure to sort that out before you get to far along. It's an unnecessary security risk. Dan Need help? See this thread and provide the information requested. Is your version of osC up to date? You'll find the latest osC community version (CE Phoenix) here. Link to comment Share on other sites More sharing options...
♥John W Posted December 3, 2018 Share Posted December 3, 2018 Check your .htaccess file in the images folder and I think you'll see "Options -Indexes" on one of the lines. Try commenting that out and see if it works. I'm not really a dog. Link to comment Share on other sites More sharing options...
MrPhil Posted December 3, 2018 Share Posted December 3, 2018 I doubt that "Options -Indexes" would cause the reported symptoms. All it does is keep visitors from browsing that directory by forbidding the automatic creation of an "index" file (which lists and links to all the files in the directory) if none exists. It could cause a 500 error if your host has banned the "Options" command. Is one logged anywhere? Otherwise, I don't think that reading or writing a file in a directory would cause .htaccess to be run, but it's always possible. Quote I'm not really a dog. Yes you are. You're on the Internet, so we know. Link to comment Share on other sites More sharing options...
René H4 Posted December 5, 2018 Author Share Posted December 5, 2018 On 12/1/2018 at 11:21 PM, Dan Cole said: If your admin directory is still named admin as shown in your error messages be sure to sort that out before you get to far along. It's an unnecessary security risk. Dan Hi Dan. It's not. 🙂 Link to comment Share on other sites More sharing options...
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