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egliteaw

Admin access issue

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Urgent request!  I am unable to access to admin side of my website (which means no new products or processing orders!).  I have tried forcing a reset by emptying the administrators table but it does not register the new username created, only the hash for the password.  When I try to edit the database to include the username with the hash it is still showing as "invalid login attempt".

I have new products that need to be added for my employer tonight....PLEASE HELP!

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Make sure you remove admin from db, clear sessions, remove old hash from admin/.htaccess  . Then clear you cache, then follow steps in the thread above to reset.


 

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Thank you JcMagpie.  I have tried what you mention above but still get an "Invalid login attempt" warning after creating the new administrator account.  I don't see any hashes in the admin/.htaccess file to remove....Am I maybe missing something?

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