egliteaw 0 Posted November 7, 2018 Urgent request! I am unable to access to admin side of my website (which means no new products or processing orders!). I have tried forcing a reset by emptying the administrators table but it does not register the new username created, only the hash for the password. When I try to edit the database to include the username with the hash it is still showing as "invalid login attempt". I have new products that need to be added for my employer tonight....PLEASE HELP! Share this post Link to post Share on other sites
♥JcMagpie 729 Posted November 7, 2018 Make sure you remove admin from db, clear sessions, remove old hash from admin/.htaccess . Then clear you cache, then follow steps in the thread above to reset. Share this post Link to post Share on other sites
egliteaw 0 Posted November 7, 2018 Thank you JcMagpie. I have tried what you mention above but still get an "Invalid login attempt" warning after creating the new administrator account. I don't see any hashes in the admin/.htaccess file to remove....Am I maybe missing something? Share this post Link to post Share on other sites
