egliteaw Posted November 7, 2018 Share Posted November 7, 2018 Urgent request! I am unable to access to admin side of my website (which means no new products or processing orders!). I have tried forcing a reset by emptying the administrators table but it does not register the new username created, only the hash for the password. When I try to edit the database to include the username with the hash it is still showing as "invalid login attempt". I have new products that need to be added for my employer tonight....PLEASE HELP! Link to comment Share on other sites More sharing options...
♥JcMagpie Posted November 7, 2018 Share Posted November 7, 2018 Make sure you remove admin from db, clear sessions, remove old hash from admin/.htaccess . Then clear you cache, then follow steps in the thread above to reset. Link to comment Share on other sites More sharing options...
egliteaw Posted November 7, 2018 Author Share Posted November 7, 2018 Thank you JcMagpie. I have tried what you mention above but still get an "Invalid login attempt" warning after creating the new administrator account. I don't see any hashes in the admin/.htaccess file to remove....Am I maybe missing something? Link to comment Share on other sites More sharing options...
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