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Duplicate Order Number!


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I just received two orders with the same order number! How is this possible and what can I do to prevent this from happening again? This worries me that there's a major bug with this cart and we could run into this problem in the future.

 

We received the email notifications of the orders on the same day (April 26). But, only one of them shows up (the second one) in the orders in the admin. The other one has just been wiped out or something.

 

Any ideas how this could happen?

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not a BUG but a problem with your HOST if you ask me, ask them first if they did maintenance that day, like restoring a backup or so

Robert

 

We all need to learn it once, how hard it may seem when you look at it, also you will master it someday ;)

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not a BUG but a problem with your HOST if you ask me, ask them first if they did maintenance that day, like restoring a backup or so

 

I believe there was a backbone problem that day and I'm thinking the order may have been submitted during that time. I just wanted to make sure it wasn't something else that could be the problem.

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