eagleg Posted July 16, 2017 Share Posted July 16, 2017 I currently have been running a shopping cart @ http://pyramidtalkies.com for a while now. all of a sudden when trying to add products to shopping cart, or trying to log into the backend the site goes blank http://pyramidtalkies.com/catalog/index.php/cPath/27/sort/2a/action/buy_now/products_id/188 is a example. Any ideas? Link to comment Share on other sites More sharing options...
ArtcoInc Posted July 16, 2017 Share Posted July 16, 2017 @eagleg What version of ocCommerce are you using? You say it's been running 'for a while'. How long? Has your host upgraded the version of PHP? If so, that can cause your shop to fail. You might be able to ask them to roll back to an older version of PHP, but that would only be a temporary fix. Malcolm Link to comment Share on other sites More sharing options...
eagleg Posted July 16, 2017 Author Share Posted July 16, 2017 3 years. I am thinking they updated PHP and forgot to tell me. I already asked them, but they are in Singapore, so it might take some tine to get back to me Link to comment Share on other sites More sharing options...
eagleg Posted July 16, 2017 Author Share Posted July 16, 2017 Take that back- 6 years! Link to comment Share on other sites More sharing options...
Dan Cole Posted July 16, 2017 Share Posted July 16, 2017 @eagleg If you go to admin --> tools --> server info it will tell you the version of php that you're running on. Dan Need help? See this thread and provide the information requested. Is your version of osC up to date? You'll find the latest osC community version (CE Phoenix) here. Link to comment Share on other sites More sharing options...
eagleg Posted July 16, 2017 Author Share Posted July 16, 2017 I cant even log in, the login page is blank! Link to comment Share on other sites More sharing options...
Dan Cole Posted July 17, 2017 Share Posted July 17, 2017 @eagleg Do you have cpanel that you can access? Dan Need help? See this thread and provide the information requested. Is your version of osC up to date? You'll find the latest osC community version (CE Phoenix) here. Link to comment Share on other sites More sharing options...
eagleg Posted July 17, 2017 Author Share Posted July 17, 2017 unfortunately i cannot get to it, I am waiting for my partner in singapore to get back to me. I suspect he changed the PHP verision and didnt tell me what version should I use? Link to comment Share on other sites More sharing options...
Dan Cole Posted July 17, 2017 Share Posted July 17, 2017 @eaglegThe short answer is the highest you can. I don't see where you posted the version of osC that you're using so it is hard to give any specific advise. Dan Need help? See this thread and provide the information requested. Is your version of osC up to date? You'll find the latest osC community version (CE Phoenix) here. Link to comment Share on other sites More sharing options...
eagleg Posted July 17, 2017 Author Share Posted July 17, 2017 Thats why im waiting for my partner in singapore to get back to me Link to comment Share on other sites More sharing options...
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