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duckydan

Product with multiple options incorrect total

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I'm running OSC 2.3.4 and have a product that has 3 options.  Each option is $5.  It is only adding to the total even if all three are selected.  All three options appear on the shopping cart.  How can I get all three options, when selected, to add to the final total?

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Check that you have added the additional cost correctly when creating the attribute on the product.


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yes, they all have a +5.00.

If I delete the second or third option, the first one totals.  If I delete the first and third, the second totals.  If I delete the first and second, the third one totals.  If I keep them all, only the third one totals.

 

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So an update to this based on something the end users just told me...  old products with multiple options work... if I create a new product, it does not.

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Sorry to reply....  can't edit my post though but more info that may help.

If I create a new product or duplicate a product and try to add the options by selecting them, it does not work.

I saved them to a template from one of the old listings that did work and loaded the template on the new product and it does in fact work, so the issue is only when I try to add them manually.

I can work with this as a work around but just in case anyone else has this issue a more permanent solution would be preferred.

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