Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Pay Pal App Callbackresponse clarification re: logs


Sam-AUST

Recommended Posts

I'm sorry if this is a newbie question, but I find with the Pay Pal app that an entry called "Callbackresponse" with a Pay Pal IP such as 173.0.81.65 or 173.0.81.33 ONLY seems to appear in the log when the order is unsuccessful or doesn't go through for some reason. Is that how it's meant to be?

 

All of our successfully processed orders do not have a callbackresponse appear in the logs at all.

Link to comment
Share on other sites

I'm sorry if this is a newbie question, but I find with the Pay Pal app that an entry called "Callbackresponse" with a Pay Pal IP such as 173.0.81.65 or 173.0.81.33 ONLY seems to appear in the log when the order is unsuccessful or doesn't go through for some reason. Is that how it's meant to be?

 

All of our successfully processed orders do not have a callbackresponse appear in the logs at all.

There is a configuration setting for the log in the general tab - near the bottom...

 

All - Errors - Disable

 

Switch to all to catch everything... but if your store is busy that log file gets big fast.

Link to comment
Share on other sites

It is on catch everything, that's the weird part. I only get the callbackresponse on orders that never end up going through though. Like my lady that was being fed the wrong rates for her order size.

 

All successful transactions do not log any callbackresponse in the log page.

Link to comment
Share on other sites

@@greasemonkey thanks for the help though, much appreciated.

 

I'm waiting to hear back from the host if they can find they are blocking anything from Pay Pal. It's hard because Pay Pal won't give you the IP addresses they use anymore, the tech support will only say "it's dynamic, you'll have to work it out from your logs". A really poor response from Pay Pal if you ask me.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...