zoomnbyu Posted January 9, 2017 Share Posted January 9, 2017 Running 2.3.1, Customers setting up profiles and ordering but orders not showing up on administration or order screens and only receiving authorize.net emails not cart emails. Everything else is working fine. Thoughts? Link to comment Share on other sites More sharing options...
♥kymation Posted January 10, 2017 Share Posted January 10, 2017 The most likely explanation is that your host has upgraded their version of PHP and that broke your old code. You should ask your host if they did this. If they did, ask if they can roll you back to an older version temporarily, then get busy updating your site to something more modern. If you don't have a lot of mods to your 2.3.1 code, just install the community 2.3.4 Bootstrap version and port your database over to it. Regards Jim See my profile for a list of my addons and ways to get support. Link to comment Share on other sites More sharing options...
speirce Posted February 1, 2017 Share Posted February 1, 2017 I have the same problem, but only with some orders - not all. It seems to be random.My hosting company has said they HAVE NOT updated php. Any other explanations? Link to comment Share on other sites More sharing options...
ecommunlimited Posted February 1, 2017 Share Posted February 1, 2017 @@zoomnbyu If you use something like cPanel, it has a feature where you can change PHP versions if you need to revert back to an older version (or upgrade to a newer version). If you do use cPanel, look for "PHP Configuration" on the main cPanel page. Click the PHP Configuration - look for "Use PHP version:" - select the version you need from the dropdown - then click the Update button - and then refresh your website and if you have to, clear the cache from your browser. Take care Bill Link to comment Share on other sites More sharing options...
♥14steve14 Posted February 1, 2017 Share Posted February 1, 2017 Some people have problems when using paypal as a payment processor on older versions of oscommerce and of the paypal code. Orders are not recorded and emails are not sent if the customer does not return to the site after making a payment. If you are using the latest version of oscommerce try installing the paypal app, which I believe records the order before sending the customer to paypal to pay. REMEMBER BACKUP, BACKUP AND BACKUP Link to comment Share on other sites More sharing options...
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