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osCommerce

The e-commerce.

currency issue with my orders.


bksbeat

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The currency I have set in my admin:localizaton is both the dollar(default) and euro.

 

Over the past year, I have had a few orders (maybe 5%) where the customer (who is based in the USA) have told me that throughout the entire order transaction it what appearing in euros. Most of my customers are based in the USA and dollar is the currency used.

I just had a customer emailing me a few minutes ago, who told me that they attempted to order and item but it was appearing in euros throughout the transaction, from my website thru to Paypal.

 

I know I can just delete euro as a currency option within admin, but just confused why this occuring and so erratically?

 

Regards,

Gary

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Here are some of the screenshots.

 

1. Customer sent me of screenshot of order cart as she tried to process order.

2. Order (not completed) as it appears in admin - in euro's

 

I ended up processing invoice from Paypal and bypassing osc?

 

I dont understand why and how this is occurring if dollars is my default ?

post-110732-0-26629300-1478473517_thumb.jpg

post-110732-0-40193300-1478473526_thumb.jpg

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