♥14steve14 Posted May 10, 2016 Share Posted May 10, 2016 I have just had to refund a customer the full total of their order as it was duplicated. I went to the paypal website and created the refund there by clicking the refund option on the payments received page. On the paypal page the refund has gone through correctly. When I look at the customers order history I see the following on the customers order history page in admin. Transaction ID: *******************Payer Status:Address Status:Payment Status: RefundedPayment Type: instantPending Reason:OSCOM Error Total Mismatch: PayPal transaction value (-27.85) does not match order value (27.85)Source: IPN Whilst I appreciate that it is nothing serious, should it not be reporting that a full refund was given matching the order total. Has any one else had a similar problem. Quote REMEMBER BACKUP, BACKUP AND BACKUP Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.