JohnPlane Posted January 4, 2016 Share Posted January 4, 2016 I have been running OS Commerce for quite some time now, but today noticed a weird error. It is quite possible that this has been like this since I set it up. All my items are listed in £ (GBP) with Euro and $ configured in the 'currencies' section. When someone makes a purchase in either Euro or $ the amount being passed to Paypal remains the £ amount even though it is shown as the customers local currency. When I check the order details OS Commerce it shows this:- PayPal IPN Verified [Completed (Verified; 11.25EUR); PayPal transaction value (11.25) does not match order value (13.00)] Anyone have any ideas? Quote Link to comment Share on other sites More sharing options...
♥14steve14 Posted January 4, 2016 Share Posted January 4, 2016 Did you set up the currencies correctly and have you been updating them as the rates fluctuate all the time. Setup happens in admin - localization - currencies and then enter the correct exchange rate for your particular currency. Quote REMEMBER BACKUP, BACKUP AND BACKUP Link to comment Share on other sites More sharing options...
Jack_mcs Posted January 4, 2016 Share Posted January 4, 2016 @@JohnPlane There is the "switch to default currency" setting in My Store. Make sure that is set and that your default currency is the correct one. Quote Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
JohnPlane Posted January 4, 2016 Author Share Posted January 4, 2016 Did you set up the currencies correctly and have you been updating them as the rates fluctuate all the time. Setup happens in admin - localization - currencies and then enter the correct exchange rate for your particular currency. Yes the currencies are both set up and are updated. @@JohnPlane There is the "switch to default currency" setting in My Store. Make sure that is set and that your default currency is the correct one. The default currency is £(GBP). The prices shown on my site are in £ abd it appears to be these that are being passed to Paypal even if the buyer is paying in Euro or Dollars. In this example:- PayPal IPN Verified [Completed (Verified; 11.25EUR); PayPal transaction value (11.25) does not match order value (13.00)] Seems to know that the order was for €13 but the customer was charged €11.23 which is what the £ value is. Quote Link to comment Share on other sites More sharing options...
Jack_mcs Posted January 4, 2016 Share Posted January 4, 2016 That's what the switch setting I mentioned is for. Also, I haven't looked lately but there might be a setting in your paypal account for how currencies are handled. Quote Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
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