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Missing orders - solved


puddled

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A new contribution has been added to the downloads section, that logs all orders in a series of holding tables.

 

There is a full admin system, to then go through and check eash order, and if it is confirmed as a missing order, the admin can move all the associated information across to the main order tables, so it is visible in the customers order history.

 

Download from here

 

http://www.oscommerce.com/community/contributions,1153

 

Thanks to Mark Russell for the original inspiration

 

Dave

Instant idiot......Just add mud !!

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Fatal error: Call to undefined function: tep_decode_specialchars() in /www/shop/catalog/held_orders_process.php on line 233

 

Any thoughts?

I'm sure I've seen this function mentioned in the forums but a search fails to find it. I'm using MS1

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WARNING .....

 

Please do not use the delete held orders button, due to a mistake in the coding, this could result in the loss of order information from the main 0rders tables.

 

A fix will be posted soon

Instant idiot......Just add mud !!

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Okay, the problem with hte admin system is now sorted.

 

We have also updated the customers process as well, so orders that are placed inthe holding tables are logged in the customers session.

 

Once checkout is completed successfully this holding order is removed in its entirety, and also should the customer change their mind on the checkout confirmation page, the order will also be removed from the holding system.

 

This will result only in geniue orders being left inthe holding tables due to incorrect checkout completion, ie not pressingthe continue button at the third party processor to return to the checkout success page.

 

Download from here (v2.1b)

 

http://www.oscommerce.com/community/contributions,1153

Instant idiot......Just add mud !!

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  • 2 years later...

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