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Don't get a notification email

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Hello!

 

I am using Version: 3.1 of PayPal Standard with oscommerce 2.3.4.

 

When an order is made I don't get an extra email about that and only notice the order by the PayPal-announcement that a payment was made. Also the stock is not reduced. Is this a known problem? What can be done?

 

Regards

 

Andreas

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Yes, there are problems with many of the paypal modules. The fix is, at least that I've seen so far, is to use the paypal app. I'm not aware of any problems with it but it is better than the stand-alone modules.

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Are you saying that you dont get the extra emails and that the stock is not deducted with only the paypal payment, and you are receiving them with any other payment method.


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:blink:
osCommerce based shop owner with minimal design and focused on background works. When the less is more.
Email managment with tracking pixel, package managment for shipping, stock management, warehouse managment with bar code reader, parcel shops management on 3000 pickup points without local store.

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Are you saying that you dont get the extra emails and that the stock is not deducted with only the paypal payment, and you are receiving them with any other payment method.

Yes. It was like that with the old oscommerce shop (Merchant v2.2 RC2a) and PayPal Website Payments Standard Version: 1.0 and now with Version: 3.1 of PayPal Standard.

 

I am not shure what to fill in for the Redirect_URL at Paypal. At the moment it is checkout_success.php, yesterday with the payment is was checkout_process.php, I changed it now to checkout_success.php, not shure. The order is there, the customer notified about it.

 

I'll also try the hint of Gergely with better Preparing Order Status. Will see, the payments with PayPal are rare at the time.

 

Andreas

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The setting at paypal should be to checkout_process, though it is not needed with the paypal app, which also happens to be the addon Gergely was speaking about.

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