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spoiledRHOtten

Problem with RMA Return contribution

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you're right CC but i don't know exactly what i have to do or if i miss a file.

do i have to define something, because there's nothing i can find in the forum about this.

 

 

 

thanks for the answer


PL DTM

-----------------------------------------

Sur un malentendu, ... ?a pourrait marcher

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storeman, what's on the lines 112 and 43 in your files?

edit your lines

 

 

 

 

thanks


PL DTM

-----------------------------------------

Sur un malentendu, ... ?a pourrait marcher

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Hi PHil

Thanks for replying

 

on the line 112 of orders.php I Have The following :-

'final_price' => $orders_products['final_price']),

i tried to chaneg it to semi colum ";" and when i did the error message move to the next line

as follows are the lines from 112 to 116

 

'final_price' => $orders_products['final_price']),

'id' => $orders_products['products_id'] ,

'return' => $orders_products['products_returned'],

'exchange' => $orders_products['products_exchanged'],

'exchange_id' => $orders_products['products_exchanged_id'],

 

i have the following in line 43 of the file catalog/checkout_shipping.php :-

 

$order = new order;

 

thank you again for replying

I.O

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Sorry not been around, just back from holiday,

 

change the following line to

 

'final_price' => $orders_products['final_price']),

 

to read

 

'final_price' => $orders_products['final_price'],

 

That should sort your problems out


Instant idiot......Just add mud !!

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Hi david

 

thank you for your reply

however now teh problem ahs mooved to line 117 :(

in that line i Have the following

 

$subindex = 0;

 

looking forward for your reply

 

Thanks

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Hi David

Thank youvery much for your reply either here or to my PM the solution worked finaly :D

however i have a couple of points you may consider them for your refrence

 

a)the return status

the return status give you the option to check what suppose to be teh default and i choose pending or even if you choose any other status , it still put the main status to complete so when a customer is sending arequest for a return he got the status on his side as returned , i would liek to see it as pending , this way it will reduce teh confusion

 

B) having the option for returning the item limited by time and controled from teh admin area " like custoemr can not return products that he did but for more than 30 days " as you knwo you as a store has the same limitation from your vendors , so if in the future releases give the admin this option and when a custoemr is trying to return something like mroe than the 30 days the system refuse teh request .

again david thanks for such a wounderful contribution

 

I.O

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hi david, did you read my last post about my error message when i want to click on packingslip

 

 

 

 

thanks a lot


PL DTM

-----------------------------------------

Sur un malentendu, ... ?a pourrait marcher

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Hi pldtm,

 

There is no file included for the packing slip option as yet, and I should have removed the link to that option forthe time being, this is planned for later releases


Instant idiot......Just add mud !!

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thanks for the answer

 

 

so the function is disable for now if i have well understood

 

 

thanks a lot


PL DTM

-----------------------------------------

Sur un malentendu, ... ?a pourrait marcher

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Hi david

 

I faced something yesterday i hope youc na help me with it

 

when the customer process a request for a return always teh first item does not show a value it always show 00.00 and when you go indetails all the otehr items shows teh same 00.00 and it does not substract the amount returned from the total order value !!!

 

Pls help

Thanks

 

I.O

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Has anyone gotten this module to work properly? I do not have any user side interface and I get this: TEXT_DISPLAY_NUMBER_OF_TICKET_STATUS

in the admin. I have uninstalled this module from my cart. Maybe I will try again after the bugs are worked out. It really would help if there was an updated contribution created. I notice that there are fixes posted in this thread that are dated after the contribution date. I would think that is a bad sign.

 

 

Mark

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I am still not able to get rid of this problem:

 

 

TEXT_DISPLAY_NUMBER_OF_TICKET_STATUS

 

 

I even tried this fix:

 

you have to add the correct text into english.php  

 

i had to add it manually since I dont think it came with the files.  

 

so in admin/includes/language/english.php  

 

add  

 

(define,'TEXT_DISPLAY_NUMBER_OF_TICKETS_STATUS', 'WHATEVER YOU WANT IT TO SAY')  

 

 

I think it's supposed to say Ticket's Status or Returns or something...

 

 

Can anyone help?

 

Thanks!!

 

Mark

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in your post above you say you are still getting

TEXT_DISPLAY_NUMBER_OF_TICKET_STATUS

instead of what you have defined yet you say you have defined using the following

 

(define,'TEXT_DISPLAY_NUMBER_OF_TICKETS_STATUS', 'WHATEVER YOU WANT IT TO SAY')

 

you have a spelling difference that may prevent this from working

 

TICKETS & TICKET

 

notice the difference.

 

 

cheers

barry


"A lie gets halfway around the world before the truth has a chance to get its pants on."

 

"I don't want to achieve immortality through my work; I want to achieve immortality through not dying."

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Hi Barry,

 

Thank you for pointing that out. It did fix my problem. It is worth mentioning that the text I pasted came from this thread. The "fix" has a few small problems. :lol: For those who may read this thread later, Here is what should be put in the last line of the

admin/includes/languages/english.php file. (errors corrected) to fix the problem:

 

define('TEXT_DISPLAY_NUMBER_OF_TICKET_STATUS', 'WHATEVER YOU WANT IT TO SAY');

 

Thanks again Barry!!

 

Mark

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Hi everyone. I've gone through this entire thread looking for some answers but didn't see anyone else having the problem I am having.

 

I downloaded and installed the RMA Returns v2.1 contribution and have followed all the documentation on installation. Everything seems to be in place, but when I log into my account, then go to view an order in my order history (that's account_history_info.php) and click the link "Return this product", I get a "page not found" error. The browser is attempting to load catalog/returns.php (which is not in the download files) along with an order ID string. The source code of account_history_info.php only appears to make reference to returns_track.php.

 

I'm sure there's something complex happening in one of the includes that's calling this, but I'm just feeling lost now. So my question is, what am I missing/doing wrong? Or is the returns.php file actually missing here? If so, what is supposed to be in it in order to make this system work? Heh, once I get past this problem I can move on to the other bug fixes I guess. :)

 

Any help is much appreciated. Thanks a million in advance!


--->

Guymon

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Yup. Thanks for the help.

 

Who do I have to sleep with around here to get any kind of response to any of my posts?!?


--->

Guymon

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How about a URL......

 

 

cheers

barry


"A lie gets halfway around the world before the truth has a chance to get its pants on."

 

"I don't want to achieve immortality through my work; I want to achieve immortality through not dying."

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Wow! What an ordeal to get this working. Still not 100% but close.

 

David....thanks so much for a great mod. Once it's bug free and updated in the downloads area, this will be dynamite.

 

Got a few minor issues I'm still trying to work through, however I need a minor bit of help.

 

From the admin side, click on "return products" and the table comes up...how do I change the data displayed under the status column? It is currently displaying the reason why the product was returned and not the status of the RMA (i.e., pending, completed, etc..)

 

Any help would be greatly appreciated :D

 

Thanks,

Greg


I only do what my Rice Krispies tell me to do!

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Oopps, forgot one other thing.

 

When I installed this mod, in the catalog's left column at the top, I'm seeing the following: "if ( (USE_CACHE == 'true') && !defined('SID')) { echo tep_cache_information_box(); } else { "

 

How do I make that go away??

 

Thanks again

Greg


I only do what my Rice Krispies tell me to do!

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OK Problem #2 solved.

Still could use a little help with problem #1

 

Thanks,

Greg


I only do what my Rice Krispies tell me to do!

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does anyone know a way to refund the ammount automatically to a credit card via authorize.net when you choose to approve and finalize the rma/

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Hello,

I just downloaded the latest MS1 now tell me why I don't have the code below in my account_history_info.php

 

for ($i=0; $i<sizeof($order->products); $i++) {

 

thanks

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