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osCommerce

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Store logo


sanctuarybookshop

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I uploaded a new store logo to /catalog/images/store_logo.png, Resized to 200 x 50 px before uploading.

 

It doesn't appear on the website, just shows the broken image symbol and alternative text, it's the same on the html invoices also.

 

I restored the backed up original store logo from original install and still isn't displaying.

 

Any ideas anybody?

 

Paul

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After uploading the image, did you remember to hit Ctrl+F5 on your browser to force a download of the image file? Can you call up the image directly from your browser address line? If you have "hotlink protection" enabled, you might have to temporarily disable it to make that test.

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It can be color.

 

How are you 'uploading' the file? Have you taken your image, renamed it to store_logo.png, and just moving it to the host? If so, was the original image a .png file?

 

Or, are you using the administrator tool to copy and rename a image file? The administrator tool will take a .png file from anywhere, copy it to the /images folder, and rename it to store_logo.png.

 

Malcolm

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Any browser more modern than IE6 won't have any trouble with PNG transparency. It sounds like you somehow managed to corrupt your store logo. Perhaps you accidentally FTP'd it in ASCII mode rather than binary mode?

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The stock logo would not have uploaded correctly with ASCII transfer mode. Either you weren't actually uploading it (just copying from somewhere else on the server), or you actually had FTP in binary mode for that one.

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Please use the built in admin function to upload Logo.

 

In normal 234 it is basic and allows only a .png to be uploaded.

In our responsive 234 it allows any of .png, .jpg, .gif to be uploaded.

 

admin > configuration > store logo

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