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sanctuarybookshop

Store logo

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I uploaded a new store logo to /catalog/images/store_logo.png, Resized to 200 x 50 px before uploading.

 

It doesn't appear on the website, just shows the broken image symbol and alternative text, it's the same on the html invoices also.

 

I restored the backed up original store logo from original install and still isn't displaying.

 

Any ideas anybody?

 

Paul

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Your version of osCommerce is ?

 

Explain precisely how you "uploaded" a new logo...

 

URL of your shop would also help to diagnose the problem.


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IF YOU MAKE A POST REQUESTING HELP...please state the exact version
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Get the latest current code (community-supported responsive 2.3.4.1BS Edge) here

 

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After uploading the image, did you remember to hit Ctrl+F5 on your browser to force a download of the image file? Can you call up the image directly from your browser address line? If you have "hotlink protection" enabled, you might have to temporarily disable it to make that test.


If you are running the "official" osC 2.3.4 or 2.3.4.1 download, your installation is obsolete! Get (stable) Frozenpatches or (unstable) Edge. See also the naming convention and the latest community-supported responsive "Edge" release

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Hello I have a similar question, we were uploading images and products to categories and the top banne logo image changed to one of the categories image. now we cannot find where to revert it to our logo image. usin v2.2 rc2

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I'm using version 2.3.4 sanctuarybooks.co.uk

 

I uploaded the image using ftp to the images folder.

 

I'm using Google chrome and tried viewing the image using sanctuarybooks.co.uk/catalog/images/store_logo.png and doesn't load up.

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@@sanctuarybookshop

 

When I try to view your logo directly, I get the following error message:

 

The image "http://sanctuarybooks.co.uk/catalog/images/store_logo.png" cannot be displayed because it contains errors.


If you are running the "official" osC 2.3.4 or 2.3.4.1 download, your installation is obsolete! Get the latest community-supported responsive "Frozen" release here

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Fixed now. Put original logo back on

:thumbsup:


If you are running the "official" osC 2.3.4 or 2.3.4.1 download, your installation is obsolete! Get the latest community-supported responsive "Frozen" release here

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It can be color.

 

How are you 'uploading' the file? Have you taken your image, renamed it to store_logo.png, and just moving it to the host? If so, was the original image a .png file?

 

Or, are you using the administrator tool to copy and rename a image file? The administrator tool will take a .png file from anywhere, copy it to the /images folder, and rename it to store_logo.png.

 

Malcolm


If you are running the "official" osC 2.3.4 or 2.3.4.1 download, your installation is obsolete! Get the latest community-supported responsive "Frozen" release here

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Any browser more modern than IE6 won't have any trouble with PNG transparency. It sounds like you somehow managed to corrupt your store logo. Perhaps you accidentally FTP'd it in ASCII mode rather than binary mode?


If you are running the "official" osC 2.3.4 or 2.3.4.1 download, your installation is obsolete! Get (stable) Frozenpatches or (unstable) Edge. See also the naming convention and the latest community-supported responsive "Edge" release

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Guys, you are absolute stars !!!!!!!!

 

It was the ftp that was set to ASCII mode, set to auto and it is now uploading perfectly, just can't understand why the stock oscommerce store logo would upload without any problems while was using ASCII mode?

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The stock logo would not have uploaded correctly with ASCII transfer mode. Either you weren't actually uploading it (just copying from somewhere else on the server), or you actually had FTP in binary mode for that one.


If you are running the "official" osC 2.3.4 or 2.3.4.1 download, your installation is obsolete! Get (stable) Frozenpatches or (unstable) Edge. See also the naming convention and the latest community-supported responsive "Edge" release

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Please use the built in admin function to upload Logo.

 

In normal 234 it is basic and allows only a .png to be uploaded.

In our responsive 234 it allows any of .png, .jpg, .gif to be uploaded.

 

admin > configuration > store logo


This is a signature that appears on all my posts.  
IF YOU MAKE A POST REQUESTING HELP...please state the exact version
of osCommerce that you are using. THANKS

 
Get the latest current code (community-supported responsive 2.3.4.1BS Edge) here

 

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