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anjur

2checkout always declines recurring transactions

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I have had several 2co accounts and never had this problem before. On recurring transaction, the initial charge is fine, but all subsequent recurring charges are declined.

After a bunch of these (real customers) got declined, I made a test order with my own card (definitely valid), and I got the same message:

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Dear xxx,
We recently tried to rebill your recurring order xxxxx42835 for xxx.com.

for the following items:
xxx (1ws/4.99) : 4.99 ( USD )


However, your bank declined the transaction for the following reason:

9009 : Invalid request

To have these charges post to a different card (or update your expiration date, etc.), please enter your new billing information using the link below. You will be prompted to enter the first 6 and last 2 digits of the previous credit card.

---------------

2co support is not responding; if you have any idea why this is happening, please helpr

 

Regards

AJ

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