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pixclinic

Paypal Express not passing amount of extra shipping module

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Hi  everyone

 

Our site uses up to two "extra shipping" modules (i.e. ON TOP of the selected shipping method selected by the customer, some products are forced to ship UPS 2 DAY or NEXT DAY, depending on their nature. So when such items are in the cart,  extra shipping modules kick in and display these options in addition of the normal choices, and we ship in two separate boxes by splitting the perishable and non perishable.

 

This is what an order total looks like when a customer has perishable items along with non perishable ones:

 

 

Sub-Total: $32.86

United States Postal Service  : $7.90

Temperature Controlled Products: UPS Next Day Air (0.95lbs.): $36.30

Total: $77.06

 

 

Our issue: 

 

Despite everything being viewed correctly on the Paypal Express page that itemizes the shopping cart (see attachment), the extra shipping module amount (the $36.30 line) is not being paid to us. Paypal however handles it as an item in the shopping cart, displaying its name and price, but the value of the option is not added to the total that the customer pays.

 

Thank you for your input on this.

post-101583-0-78708500-1411533702_thumb.gif

Edited by pixclinic

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