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dlcmpls

Canada USPS Shipping Error

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Customers are unable to use a Canadian address for shipping. If a customer tries to use a Canadian address, they get this message:

 

This is currently the only shipping method available to use on this order.

 

United States Postal Service United States Postal Service

An error occured with the USPS shipping calculations.

If you would like to use USPS as your shipping method, please contact the store owner.

 

For testing purposes, I used a public library address in Toronto:

 

155 Bonis Ave., Toronto, ON

M1T 3W6

 

I have attached a screenshot showing the address fields in my Customer Account and a screenshot of the USPS module settings in Admin.

 

Can anyone provide feedback about this?

post-74999-0-19311400-1377202458_thumb.jpg

post-74999-0-16144800-1377202466_thumb.jpg

Edited by dlcmpls

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We might be able to help if you tell us which USPS module you are using.

 

Regards

Jim


See my profile for a list of my addons and ways to get support.

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