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alexman

status:preparing paypal standard but no money received

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I received the first client registration and the first order through paypal standard payment:

client 1 28.72EUR 08/13/2013 12:45:55 Preparing [PayPal Standard]

The problem is that I didn't receive any money on my paypal business account.I can see that status of payment is preparing status.Should I wait till I see paypal delivery?

Should I forget something in my settings for paypal module:

Enable PayPal Website Payments Standard

True

 

E-Mail Address

sales@***.com

 

Payment Zone

--none--

 

Set Preparing Order Status

Preparing [PayPal Standard]

 

Set PayPal Acknowledged Order Status

Processing

 

Gateway Server

Live

 

Transaction Method

Sale

 

Page Style

Paypal

 

Debug E-Mail Address

abcd@yahoo.com

 

Sort order of display.

0

 

Enable Encrypted Web Payments

False

 

Your Private Key

 

 

Your Public Certificate

 

 

PayPals Public Certificate

 

 

Your PayPal Public Certificate ID

 

 

Working Directory

 

 

OpenSSL Location

/usr/bin/openssl

Edited by burt
removed link to admin area!

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This is possible when the customer gets as far as the paypal screen [in other words "order preparing"], then decides (for whatever reason) to bail out. If the buyer had paid, then the order would (in your backend) be set to "Processing".

 

Set Preparing Order Status

Preparing [PayPal Standard]

 

Set PayPal Acknowledged Order Status

Processing


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Yes it's clear now and many thanks for answer.

I received the following message from customer:

"Terminated order as was not happy with PayPal policy on information disclosure. Is

there a mechanism to purchase Biosept with debit card via yourselves?"

It seems that paypal policy disclosure isn't agreed, so I have to add a module for debit card. I tried a few month with 2 checkout but they are limiting the transactions from natural herbs shops, so I have to find another one.

Can you recomend me another provider well known in UK?

Many thanks in advanced

Alex

Edited by alexman

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