spc456 Posted March 25, 2012 Share Posted March 25, 2012 I am sorry to bother you, please let me know where to place this Post. I have an installation question for Supertracker but I don't know where to post the question: On Step 1 of the installation instruction: UPLOAD the "catalog" folder to the corresponding folders: 1) catalog/images/st_no_image.jpg 2) catalog/supertracker_setup_db.php 3) catalog/includes/classes/supertracker.php 4) catalog/includes/geoip.inc 5) catalog/includes/geoipregionvars.php 6) admin/supertracker.php <-- is this a typo? On my isntallation of oscommerce_2.3.1. I don't have www.mysite.com/admin/ but I have www.mysite.com/catalog/admin/ Should it be: catalog/admin/supertracker.php ? 7) catalog/admin/includes/languages/english/supertracker.php 8) catalog/admin/includes/languages/espanol/supertracker.php 9) catalog/admin/includes/languages/french/supertracker.php 10) catalog/admin/includes/languages/german/supertracker.php 11) admin/images/geo_flags/flags <-- is this a typo? Should it be: catalog/admin/images/geo_flags/flags? In any case after installing the files as the instructions above I end up with a blank screen on www.mysite.com/index.php The Administration side is working but there is no activity on Supertracker window. I would appreciate very much if you can help. Regards, spc456 Link to comment Share on other sites More sharing options...
NodsDorf Posted March 25, 2012 Share Posted March 25, 2012 I would assume it is a typo, the files in question should be catalog/admin/ Easy is way to tell would be to put them there and see if it works, worse case scenerio is it don't work and you can easily delete them. Link to comment Share on other sites More sharing options...
spc456 Posted March 25, 2012 Author Share Posted March 25, 2012 Don, Thank you for your input. Yes, that is what I did, but if I put my thinking hat on I have not seem any osCommerce installation with two adim folders. It is always www.mysite.com/catalog/admin/ so I think it is a typo. In either case at the end I still end up with a blank page. I read through the postings on this subject and over the years other people have had the same problem and as of today (03-25-2012) I have not seem any fix for it. :mellow: One case the moderator suggested that there was something wrong with the server and one separate case the user fixed the problem but did not say how he did it. Do you have Supertracker working on your site? Regards, Mark Link to comment Share on other sites More sharing options...
NodsDorf Posted March 25, 2012 Share Posted March 25, 2012 Hi Mark, I have not used it myself. The problem with a blank page is that only on your /index.php? have you tried typing in a specific url like.. yoursite.com/index.php?cPath=1 or yoursite.com/shipping.php ? Link to comment Share on other sites More sharing options...
spc456 Posted March 26, 2012 Author Share Posted March 26, 2012 Don, You asked "have you tried typing in a specific url like.. yoursite.com/index.php?cPath=1 or yoursite.com/shipping.php ?" Yes, they all come up blank. Reading some of the posts I found out that any or all of the three lines of code on application_top.php at the end of the file are causing the problem, please see below. // Supertracker require(DIR_WS_CLASSES . 'supertracker.php'); $tracker = new supertracker; $tracker->update(); ?> If I comment these three lines then the pages display correctly. Thank you, Mark Link to comment Share on other sites More sharing options...
NodsDorf Posted March 26, 2012 Share Posted March 26, 2012 Can you post your catalog/includes/configure.php Minus the senstive info like database information My guess is that it is not correctly referenced in the configure file (or it is not in the specified location) or that there is something wrong with the supertracker.php file itself. Obviously since none of the pages are working it has to be one of those things. Link to comment Share on other sites More sharing options...
spc456 Posted March 27, 2012 Author Share Posted March 27, 2012 Can you post your catalog/includes/configure.php Minus the senstive info like database information Don, Here is my configure.php (please note that I replace my web page name with store-x.com) <?php define('HTTP_SERVER', 'http://store-x.com'); define('HTTPS_SERVER', 'http://store-x.com'); define('ENABLE_SSL', false); define('HTTP_COOKIE_DOMAIN', ''); define('HTTPS_COOKIE_DOMAIN', ''); define('HTTP_COOKIE_PATH', '/'); define('HTTPS_COOKIE_PATH', '/'); define('DIR_WS_HTTP_CATALOG', '/'); define('DIR_WS_HTTPS_CATALOG', '/'); define('DIR_WS_IMAGES', 'images/'); define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/'); define('DIR_WS_INCLUDES', 'includes/'); define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/'); define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/'); define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/'); define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/'); define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/'); define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/'); define('DIR_FS_CATALOG', '/home/mark2/store-x.com/'); define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/'); define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/'); define('DB_SERVER', 'localhost'); define('DB_SERVER_USERNAME', 'myname'); define('DB_SERVER_PASSWORD', 'long-passwd'); define('DB_DATABASE', 'store-xdb'); define('USE_PCONNECT', 'false'); define('STORE_SESSIONS', 'mysql'); ?> Hope this will help. Thank you, Mark Link to comment Share on other sites More sharing options...
NodsDorf Posted March 27, 2012 Share Posted March 27, 2012 Hi Mark on the surface there doesn't appear to be any issues, however supertracker may require some cookie functionality so maybe try being specific about your domain define('HTTP_COOKIE_DOMAIN', 'store-x.com'); define('HTTPS_COOKIE_DOMAIN', 'store-x.com'); That is the best help I can offer from here, and I hope it helps! Link to comment Share on other sites More sharing options...
spc456 Posted March 28, 2012 Author Share Posted March 28, 2012 Hi Mark on the surface there doesn't appear to be any issues, however supertracker may require some cookie functionality so maybe try being specific about your domain define('HTTP_COOKIE_DOMAIN', 'store-x.com'); define('HTTPS_COOKIE_DOMAIN', 'store-x.com'); That is the best help I can offer from here, and I hope it helps! Hello Don, That seems to have done the trick, you hit the nail on the head. Your support is absolutely epic! My site seems to be working normal. I am not done with it yet because I have not tested Supertracker. The admin report says: Database Info: The Supertracker database currently holds 0 rows (Oldest Record:) I checked mySQL database and supertracker table was created but it has nothing in it. I will put my site online to see if I get any activity on the Supertracker report. I will get back here after more testing Thank you a million. Mark Link to comment Share on other sites More sharing options...
Guest Posted April 18, 2012 Share Posted April 18, 2012 Hi I'm hoping someone can help me I just installed Supertracker on my site followed all the steps my admin section works good but when I try to open the catalog I get this error message "Parse error: syntax error, unexpected '/', expecting ')' in /home/site_name/public_html/includes/classes/supertracker.php on line 216" if I remove : // Supertracker require(DIR_WS_CLASSES . 'supertracker.php'); $tracker = new supertracker; $tracker->update(); From the Application_top.php file the site works properly minus Super tracker When I open includes/classes/supertracker.php this is what i see: ); foreach($browsers as $browser=>$pattern) { if (preg_match(/'$pattern/', '/$user_agent/')) return $browser; } return 'Unknown'; } $user_agent = $_SERVER['HTTP_USER_AGENT']; Line 216 is: if (preg_match(/'$pattern/', '/$user_agent/')) in Dreamweaver this line number (216) appears highlighted Can anyone help explain what I'm doing wrong? Thank You Andrew Link to comment Share on other sites More sharing options...
Amigoo Posted April 28, 2012 Share Posted April 28, 2012 I have installed today the Supertracker contrib into a fresh osCommerce 2.3.1 and it appear exactly the same problem. Any help would be very appreciated. Thanks Link to comment Share on other sites More sharing options...
Amigoo Posted April 28, 2012 Share Posted April 28, 2012 I have changed this code: if (preg_match(/'$pattern/', '/$user_agent/')) into if (preg_match("/".$pattern."/", "/".$user_agent."/")) This works for me. Link to comment Share on other sites More sharing options...
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