Lobster101 Posted March 24, 2011 Share Posted March 24, 2011 Hi everybody i have just installed the Royal Mail international and european shipping module. I am having problems with the postage rates at the checkout stage. They seem to be over-inflated. In the admin area of my store - under the European Option, I entered the following string: 0.01:1.24,0.02:1.24,0.04:1.24,0.06:1.24,0.08:1.24,0.1:1.24................etc etc For some reason, it gives a high value for delivery on a product which weighs 250 grams (entered 0.25 within the product listing). This high delivery cost doesn't correlate with the entered rates from above. This also happened when I tried to install the UK 1st Class option. The delivery rates seem to be over-priced. Where am I going wrong?? What do I need to change in order to get this to comply? Quote Link to comment Share on other sites More sharing options...
Guest Posted March 24, 2011 Share Posted March 24, 2011 Janet, Have you set the tare weight to zero in the admin>>configuration>>shipping/packaging area ? The default it 3, set it to 0 Chris Quote Link to comment Share on other sites More sharing options...
Lobster101 Posted March 25, 2011 Author Share Posted March 25, 2011 Chris - you're a star! Thank you for your help. That was it! Mind you - it seems to still be 30 to 50p more than what my spreadsheet is showing, but i dont think that should matter. You've been a great help. Thanks again :) Quote Link to comment Share on other sites More sharing options...
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