Recover Orders Lost

[Snarg]

Hello.

 

Recently I have had issues with customers not returning to the site after making a payment via PayPal. What I end up with is a confirmation of payment from PayPal, but no order logged in osCommerce. Granted, I can dig through the database on my own however, this is time consuming. While searching the contributions on this site, I found Recover Orders Lost when customers dont return from Paypal. This seems to be exactly what I am looking for but, there is one issue.

 

Step two of the instructions say I need to open Paypal.php and add some lines of code. Here is where my problem begins. I have the following files under includes/modules/payment:

 

paypal_direct.php

paypal_express.php

paypal_standard.php

paypal_uk_direct.php

paypal_uk_express.php

 

The only payment module I have active is PayPal Standard so, I would make the assumption that I would add the code included to paypal_standard.php but, the code included does not match what is in my .php file.

 

I would very much like to have this contrib up and running, but I don't want to screw up what is already working. Any assistance in this matter would be greatly appreciated. I am using OSC v 2.2 RC2. This is at the top of my paypal_standard.php file:

 

/*
 $Id: paypal_standard.php 1803 2008-01-11 18:16:37Z hpdl $

 osCommerce, Open Source E-Commerce Solutions
 http://www.oscommerce.com

 Copyright (c) 2008 osCommerce

 Released under the GNU General Public License
*/

 

Again, thank you in advance for any help you may be able to provide.

[tigergirl]

The usual solution is to switch to Paypal IPN module and the order will ALWAYS be logged in admin.

[♥14steve14]

I havent installed this contribution, so i may not be much help. I have looked at the contribution instructions and they dont seem to be very helpfull.

 

My only suggestion is with paypal standard to ensure that you have a return URL setup within your paypal account to return customers to your checkout_sucess.php page.

[Snarg]

The usual solution is to switch to Paypal IPN module and the order will ALWAYS be logged in admin.

PayPal Standard has been working fine. I have IPN set up on PayPal's side. I get the order payment confirmation emails however, there are no details to the orders, just the order totals.

 

I havent installed this contribution, so i may not be much help. I have looked at the contribution instructions and they dont seem to be very helpfull.

 

My only suggestion is with paypal standard to ensure that you have a return URL setup within your paypal account to return customers to your checkout_sucess.php page.

I have the referrer URL set up, but I think the customers are closing the browser before PayPal has a chance to re-direct them.

 

This is not happening to all customers, just a few of them.

 

Again, thank you for any help anyone else may be able to provide.

[♥14steve14]

There is an add on that will pass the order details to paypal. I use this one but there are others.

[Snarg]

There is an add on that will pass the order details to paypal. I use this one but there are others.

It looks fantastic, but I have no clue how to set it up for PayPal Standard. I don't have a 'paypal.php' file that the instructions direct you to modify.