Jump to content
Sign in to follow this  

Secret Word

Recommended Posts

My moneybookers account has been approved & activated but when I click on the "Secret Word Test" I get this:


The secret word configuration has failed!


Ive checked it on both sides in Admin & on the moneybookers website in my merchant tools

have also checked the SQL database & my ID & secret word is correct.


Does anyone know why I get the failed message when I'm putting in the correct details?


Im using OSC 2.3

Share this post

Link to post
Share on other sites

I'm also facing similar issue. However, I don't even know where my secret word is on moneybookers account. When I emailed them, they replied that I can set up my secret word as less than 10 characters, lower case with no special character. I then put in six characters in OS payment module, but the test shows failed. I'm at my wit's end!




Below is the response I received from Moneybookers:


Thank you for contacting Moneybookers Merchant Service.


Following up on your enquiry, please be advised that your secret word needs to be:


• Less than 10 characters long;

• Only lower case; and

• No special characters.


In addition, please note: once you set up and/or change your secret word, the system will not show that it is being changed. It will only display 6 dots on – screen due to security reasons. In really, however, the change will apply and you would have changed/set up your secret word.


Edited by infodel

Share this post

Link to post
Share on other sites

I was able to set up the secret keyword in moneybookers merchant tools. But now the secret word test fails even when the I'm putting in the correct secret word!

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this