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eandafern

UPS XML not increasing shipping cost for multiple items

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I have a few issues with UPS XML

here is the store in question: http://store.indianyouth.org

 

1- if I order multiple items, 50 books (for example)- the shipping cost does not increase. I have it set to increase by 10% for heavier items. (and 50 books is a lot heavier)

 

2- the shipping cost on my store is less than the shipping cost i get when calculating on ups's website

 

any idea why these things may be happening? (especially #1?)

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I have a few issues with UPS XML

 

1- if I order multiple items, 50 books (for example)- the shipping cost does not increase. I have it set to increase by 10% for heavier items. (and 50 books is a lot heavier)

 

It looks like you are mixing two things here. Every item should have a weight. Then there is additional weight for the packaging (tare). That you can set in different ways. But if you do not give a weight for the book UPS will give you a rate based on a low weight.

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It looks like you are mixing two things here. Every item should have a weight. Then there is additional weight for the packaging (tare). That you can set in different ways. But if you do not give a weight for the book UPS will give you a rate based on a low weight.

Thanks Jan for the reply.

I do have a tare weight set for .25 lbs. I saw you wrote somewhere else that it should be set to 3 - is that true? if so, why 3?

ACTUALLY, maybe I don't understand what "tare weight" is?

I also have weights set for each individual item.

So yes, the books have their own weight as well.

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I do have a tare weight set for .25 lbs. I saw you wrote somewhere else that it should be set to 3 - is that true? if so, why 3?

ACTUALLY, maybe I don't understand what "tare weight" is?

I also have weights set for each individual item.

So yes, the books have their own weight as well.

This page explains about the admin settings for tare weight.

 

If you suspect something goes wrong, enable logging of the requests (see the UPSXML contribution documentation on how to set that up). Then you can see the actual weight that your website asks to offer a rate quote for from UPS.

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This page explains about the admin settings for tare weight.

 

If you suspect something goes wrong, enable logging of the requests (see the UPSXML contribution documentation on how to set that up). Then you can see the actual weight that your website asks to offer a rate quote for from UPS.

 

Jan, I still have same issues... Maybe I should update it or reinstall and start over. What is the latest version of UPS XML ? I am having a hard time finding it on the oscommerce site. All I am seeing is UPS XML Rates and Services v1.0.

 

for the record, I have UPSXML_v1_3_7 and am using OsCommerce v2.2 RC2a

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It looks like you are mixing two things here. Every item should have a weight. Then there is additional weight for the packaging (tare). That you can set in different ways. But if you do not give a weight for the book UPS will give you a rate based on a low weight.

This may be of note...

I have ZeroWeighSkipsShipping contribution added to my site. so zero weighted items like membership..etc don't get charged shipping. Have you heard of any conflict with Zero Weight Skips Shipping?

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