Shipping & Billing Address Blank

[ffl 1]

I am using the paypal add-on for OSCommerece I host with Network Solutions.

 

I am using the Paypal Sandbox

I set up a user with the paypal info and others test users as well.

 

When I go through the process the shipping and billing addresses from the Paypal account (different than OSCommerece account) is shown on the confirmation page. However when I receive the email from OSCommerece the addresses are blank.

 

See below

 

*********** beginning of email ************

Sub-Total: $15.95

United Parcel Service (1 x 3lbs) (Ground): $9.61

Total: $25.56

 

Delivery Address

------------------------------------------------------

 

 

,

 

 

Billing Address

------------------------------------------------------

 

 

,

 

 

Payment Method

------------------------------------------------------

 The safer, easier way to pay

 

*********** end of email ******************

 

As you can see the "Payment Method" is also blank

 

Checking the test (Sandbox account) in Paypal shows the transactions as being correct.

 

Does anybody have and suggestions? I have looked at several programs of the package to try to isolate the problem but have not been successful.

[ffl 1]

does anyone have an answer to this problem or a way to determine where it is occurring.

[mylittlereddress 0]

does anyone have an answer to this problem or a way to determine where it is occurring.

 

 

I too am interested in a solution!

[Dirk-san 0]

Check whether the customer ID and address book IDs all link well in the DB. Create a new customer if necessary.

 

Also in the order, check that customers_address_format_id is not 0

Edited July 16, 2010 by Dirk-san

[satish 24]

Check request/form is posted to Paypal has all the values that are sent correctly.

In the order, check that customers_address_format_id is set to 1 or 0.

 

 

Suggestion : Collect the form(request) sent to Paypal and response received from Paypal.

 

As there can be n reasons for this bug.

Apart from the above stated reason(check that customers_address_format_id is set to 1 or 0.) there is a possibility that Your code has not handled the response properly resulting in values being lost.

 

Satish