Torg42 Posted September 16, 2009 Share Posted September 16, 2009 Hello, My client is reporting that some people who are putting in their CC's are getting the following: There has been an error processing your credit card Please try again and if problems persist, please try another payment method. At the top of the Checkout page, and now real errors are given. on the https line it ends with: payment_error=authorizenet_cc_aim&error=general&osCsid=7a3c329b73a2b7b00388b8c3b06aa09b OSC 2.2, using the Authorize.net AIM, the Certified one from January 2008. Works for most cards, and our personal cards used in testing. Just seems that some users just cannot complete a transaction. I have been searching all day on the forums and have made no headway. I have the clients CC info and can reproduce this info. I am not sure how to get a look at an error taht I can show to Authorize.net or if it is a problem with the users account or what. Authorize wont help me until I have an error code, but I am not sure how to get one out of this situation. Any help would be greatly appreciated, Troy Quote Link to comment Share on other sites More sharing options...
Torg42 Posted September 16, 2009 Author Share Posted September 16, 2009 Okay, I think I found a post that has this issue. I am working on that thread to see if I can get through this. Thanks and sorry for this extra post. Troy Quote Link to comment Share on other sites More sharing options...
Torg42 Posted September 16, 2009 Author Share Posted September 16, 2009 That thread did nothing to help me. Boy this is harsh. I have some customers that can make an order just fine and then one will come along and get the non-specific ...error=general Anybody? Thanks, Troy Quote Link to comment Share on other sites More sharing options...
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