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weisscrow

Authorize.net CC not taken, order completed as MONEYORDER

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twice now in a few years order is completed but status comes in as MONEYORDER ... customer calls and complains stating they entered all their cc info and were worried that i might hold up the order.

 

how do i trouble shoot this .. i see nothing in the authorize.net account with this customers last name either settled or not or declined.

 

clint

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