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WS Evolution

There was an error processing your credit card (26): An error occurred during processing. Please try again.

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We get a lot of emails from customers saying "I enter my credit card and payment info, click confirm and it takes me back to the same page and has me enter it again over and over and over."

 

Many orders are getting through though but some are failing!

 

 

Hi,

 

I am trying to make order paying with VISA card (this would be my second purchase from you), however when I enter credit card details and click to confirm order, it redirects me back to payment page giving following error:

 

\" There was an error processing your credit card (26): An error occurred during processing. Please try again.

 

Please check the credit card information you provided is correct.\"

 

This type of error is relatively new and there seems to be an increase in them this week!

 

We are using: Authorize.net Consolidated v1.7 by Austin519 - Payment Zone patch by DjZoNe

 

Many thank in advance.

Edited by WS Evolution

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We are still getting these errors, some customers take 10 attempts to process their card while others have no problem !

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Further information so someone can help! please!

 

 

Response Reason Code Tool

 

 

Please type in the Response Reason Code that you are receiving from the Authorize.Net Payment Gateway:

 

 

 

Response Reason Code: 26

 

Response Reason Text: An error occurred during processing. Please try again in 5 minutes.

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