Jump to content
Sign in to follow this  
MotoZine

Looking for a contrib that wil.....

Recommended Posts

I am looking for a contribution that will allow us to support all of our customers through a web based interface and not have to use email (Like a trouble ticket system).

 

I have messed around with the Support Ticket v2.6 contrib but to be honest it's needs a lot of tweeking and is still very buggy.

 

I have looked at the latest help desk mod, and it looks very nice! But It's requires email which we want to get away from.

 

Any ideas?

 

We would be willing to pay for someone to write a crontrib for us and then we would donate it back to the OSC community.

 

Thanks!

Share this post


Link to post
Share on other sites

John's charging for the new perldesk now.

 

It porbably is worth it though.


NewsDesk(934) / FAQDesk(1106) / OrderCheck(1168) :::

Share this post


Link to post
Share on other sites

We do not mind paying for a help desk solution as long as in integrates with OSC.

 

Will Perl Desk use the same username / password database as OSC?

Share this post


Link to post
Share on other sites

I used to be an early user of perldesk, but lost track of it's development a bit before the developer John changed things.

 

I doubt that it would work out of the box with osC.

You'd have to mod it to tie in with osC. Might have a better chance buggin Harald to add a bit more functionality tohis helpdesk hack.

 

cheers


NewsDesk(934) / FAQDesk(1106) / OrderCheck(1168) :::

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×