500 Internal Server Error - When accessing admin page

[tttim6575 1]

imlooking at fresh copy and the only dir  thathas navigation_history.php is catalog/includes/classes    the admin one doesnt have it and that from a fresh zip file opened

 

this is all messed up 

[♥BrockleyJohn 314]

you have probably copied

catalog/includes/application_top.php

on top of

catalog/[admin]/includes/application_top.php

[tttim6575 1]

okay  well im going to give this some thought hopfully your right I will let you know ifi get it fixed

[tttim6575 1]

if i had extra funds i would have you look at it.

[♥JcMagpie 1,693]

31 minutes ago, tttim6575 said:

cause  godaddy sucks  thats why

That may well be true but! They do offer PHP 7.2 it's just that they do not allow old plans to upgrade. If you move to one of the new plans then you will get PHP 7.2

If you have a new plan then godaddy uses cPanel and if you go into that you will find a PHP selector that will let you pick the version you need. If your using osC Frozen then PHP 7.0 is fine PHP 7.2 will work.

Just note that Godaddy still use PHP 5.4 as normal! Godaddy will may not help if you change to a version you site software will not support.

Or just switch to a more flexable hosting company.

[tttim6575 1]

old plans i just opened an account last dec  so  thats doesnt make since 

[tttim6575 1]

no more server500 errornowit just takes me to a blank page where login.php should be  but there  just blank page

[tttim6575 1]

heres the new error

[05-Mar-2019 08:34:43 UTC] PHP Warning:  error_log(/var/log/www/tep/page_parse_time.log): failed to open stream: No such file or directory in /home/oo62hzb5zxce/public_html/mystore/mv9lflzupmwtgeoq/includes/classes/logger.php on line 49
[05-Mar-2019 08:34:43 UTC] PHP Fatal error:  Call to a member function buildBlocks() on a non-object in /home/oo62hzb5zxce/public_html/mystore/mv9lflzupmwtgeoq/includes/template_top.php on line 28

[♥BrockleyJohn 314]

Did you copy the whole of your catalog includes folder into the admin includes folder?

That looks like you're running the wrong template_top.php

 

[♥BrockleyJohn 314]

If you decide to copy the whole admin includes folder back in, make sure not to overwrite configure.php

[tttim6575 1]

i dont know what i did i just know i have to fix this whike its a live site and customers are on it so i cant break the damn thing. Im going to just shoot my self.

[tttim6575 1]

heres the site if you want to take a look at what i have https://illusionshop.co

[♥BrockleyJohn 314]

You can save yourself some time by displaying the errors directly on your screen - edit admin/includes/application_top.php:

find near the top:

// Set the level of error reporting
  error_reporting(E_ALL & ~E_NOTICE);

add afterwards

  ini_set("display_errors", 1);

Later, when everything is fixed, change the 1 to 0

[tttim6575 1]

will customers see the errors as well?

[♥BrockleyJohn 314]

For the actual fix, the next step is to upload the correct

admin/includes/template_top.php

 

You have made a step forwards already. When you access admin it successfully redirects to the login page before it throws a white screen.

[♥BrockleyJohn 314]

Just now, tttim6575 said:

will customers see the errors as well?

not if you only do this to the admin app_top file and not the catalog one!

[tttim6575 1]

so i only need to change one more file is what ur telling me?

[tttim6575 1]

its fixed

[tttim6575 1]

thank you so much

[♥BrockleyJohn 314]

3 minutes ago, tttim6575 said:

so i only need to change one more file is what ur telling me?

That's the next one - fingers crossed it's the only one.

On the other hand, be ready to change others depending how many you overwrote - eg. template_bottom.php application_bottom.php

If you made a really big mess then there could be language files overwritten too...

I'd recommend leaving in the display errors setting until you're sure everything's ok

[tttim6575 1]

thanks for all your helpif i have any  more questions  i let you know  once again thanks.

[René H4 110]

Tttim,

I guess you're in the Netherlands.

Maybe you should work out some legal stuff, you have a few failures in your shop. Check:

https://www.ikgastarten.nl/mijn-branche/webwinkel/checklist-webshop-starten

Regards, Rene (also from NL)