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christiansees

Customers looped back to the shipping page

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Hello All,

I am having an odd problem with some customers complaining that they are being looped back to the checkout_shipping.php after they select "confirm order" on the checkout_confirmation.php.

It has only happened for a couple of customers and one says that her credit card account is having the fund held but not charged. I am getting no orders listed in the admin, nor payment gateway, nor order confirmation emails.

I have been making changes to the cart. I installed the latest paypal IPN, Super downloads Shop, and the OsCommerce MS2.2RC2a update. I am wondering if there could have orders 'caught in the middle' during these updates. I used the check and repair database from MySOL. But don't seem to have any solution. This is on a php5 system.

Any help is appreciated

Thanks

Edited by christiansees

On your last day only you will have to approve or disaprove of how your life has been.

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Hi,

I am still having customers report this problem, I know that the information that I posted is rather sparse to really diagnose the problem. Suggestions as to what to post would be appreciated.

Thanks


On your last day only you will have to approve or disaprove of how your life has been.

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Hi

 

do you only use paypal and if so what Version?

 


Thanks Simon

 

osCommerce Version: Online Merchant v2.2 RC 2a - Test Site with: oscommerce-2.2ms2-060817

cPanel Version: 11.23.4-RELEASE - Apache version: 2.0.63 - PHP version: 5.2.5 - MySQL version: 5.0.51a-community - Operating system: Linux

========================================================================

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Did you get this sorted out?


Thanks Simon

 

osCommerce Version: Online Merchant v2.2 RC 2a - Test Site with: oscommerce-2.2ms2-060817

cPanel Version: 11.23.4-RELEASE - Apache version: 2.0.63 - PHP version: 5.2.5 - MySQL version: 5.0.51a-community - Operating system: Linux

========================================================================

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Hello All,

Thanks for the replies, The version of paypay_IPN that I am using is the latest with the update that was posted in the thread. No I have not gotten any resolution to this problem.

Thanks


On your last day only you will have to approve or disaprove of how your life has been.

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can you post your:

checkout_success.php

 

and

 

checkout_confirmation.php


Thanks Simon

 

osCommerce Version: Online Merchant v2.2 RC 2a - Test Site with: oscommerce-2.2ms2-060817

cPanel Version: 11.23.4-RELEASE - Apache version: 2.0.63 - PHP version: 5.2.5 - MySQL version: 5.0.51a-community - Operating system: Linux

========================================================================

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Hello,

Thanks for the replies hope this post isn't too long. Both these pages were updated for the MS2.2RC2a update.

 

checkout_success.php

<?php
/*
 $Id: checkout_success.php 1749 2007-12-21 04:23:36Z hpdl $

 osCommerce, Open Source E-Commerce Solutions
 http://www.oscommerce.com

 Copyright (c) 2007 osCommerce

 Released under the GNU General Public License
*/

 require('includes/application_top.php');

// if the customer is not logged on, redirect them to the shopping cart page
 if (!tep_session_is_registered('customer_id')) {
tep_redirect(tep_href_link(FILENAME_SHOPPING_CART));
 }

 if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'update')) {
$notify_string = '';

if (isset($HTTP_POST_VARS['notify']) && !empty($HTTP_POST_VARS['notify'])) {
  $notify = $HTTP_POST_VARS['notify'];

  if (!is_array($notify)) {
	$notify = array($notify);
  }

  for ($i=0, $n=sizeof($notify); $i<$n; $i++) {
	if (is_numeric($notify[$i])) {
	  $notify_string .= 'notify[]=' . $notify[$i] . '&';
	}
  }

  if (!empty($notify_string)) {
	$notify_string = 'action=notify&' . substr($notify_string, 0, -1);
  }
}

tep_redirect(tep_href_link(FILENAME_DEFAULT, $notify_string));
 }

 require(DIR_WS_LANGUAGES . $language . '/' . FILENAME_CHECKOUT_SUCCESS);

 $breadcrumb->add(NAVBAR_TITLE_1);
 $breadcrumb->add(NAVBAR_TITLE_2);

 $global_query = tep_db_query("select global_product_notifications from " . TABLE_CUSTOMERS_INFO . " where customers_info_id = '" . (int)$customer_id . "'");
 $global = tep_db_fetch_array($global_query);

 if ($global['global_product_notifications'] != '1') {
$orders_query = tep_db_query("select orders_id from " . TABLE_ORDERS . " where customers_id = '" . (int)$customer_id . "' order by date_purchased desc limit 1");
$orders = tep_db_fetch_array($orders_query);

$products_array = array();
$products_query = tep_db_query("select products_id, products_name from " . TABLE_ORDERS_PRODUCTS . " where orders_id = '" . (int)$orders['orders_id'] . "' order by products_name");
while ($products = tep_db_fetch_array($products_query)) {
  $products_array[] = array('id' => $products['products_id'],
							'text' => $products['products_name']);
}
 }
?>
<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">
<html <?php echo HTML_PARAMS; ?>>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>">
<title><?php echo TITLE; ?></title>
<base href="<?php echo (($request_type == 'SSL') ? HTTPS_SERVER : HTTP_SERVER) . DIR_WS_CATALOG; ?>">
<link rel="stylesheet" type="text/css" href="stylesheet.css">
</head>
<body marginwidth="0" marginheight="0" topmargin="0" bottommargin="0" leftmargin="0" rightmargin="0">
<!-- header //-->
<?php require(DIR_WS_INCLUDES . 'header.php'); ?>
<!-- header_eof //-->

<!-- body //-->
<table border="0" width="100%" cellspacing="3" cellpadding="3">
 <tr>
<td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="0" cellpadding="2">
<!-- left_navigation //-->
<?php require(DIR_WS_INCLUDES . 'column_left.php'); ?>
<!-- left_navigation_eof //-->
</table></td>
<!-- body_text //-->
<td width="100%" valign="top"><?php echo tep_draw_form('order', tep_href_link(FILENAME_CHECKOUT_SUCCESS, 'action=update', 'SSL')); ?><table border="0" width="100%" cellspacing="0" cellpadding="0">
  <tr>
	<td><table border="0" width="100%" cellspacing="4" cellpadding="2">
	  <tr>
		<td valign="top"><?php echo tep_image(DIR_WS_IMAGES . 'table_background_man_on_board.gif', HEADING_TITLE); ?></td>
		<td valign="top" class="main"><?php echo tep_draw_separator('pixel_trans.gif', '1', '10'); ?><div align="center" class="pageHeading"><?php echo HEADING_TITLE; ?></div><br><?php echo TEXT_SUCCESS; ?><br><br>
<?php
 if ($global['global_product_notifications'] != '1') {
echo TEXT_NOTIFY_PRODUCTS . '<br><p class="productsNotifications">';

$products_displayed = array();
for ($i=0, $n=sizeof($products_array); $i<$n; $i++) {
  if (!in_array($products_array[$i]['id'], $products_displayed)) {
	echo tep_draw_checkbox_field('notify[]', $products_array[$i]['id']) . ' ' . $products_array[$i]['text'] . '<br>';
	$products_displayed[] = $products_array[$i]['id'];
  }
}

echo '</p>';
 } else {
echo TEXT_SEE_ORDERS . '<br><br>' . TEXT_CONTACT_STORE_OWNER;
 }
?>
		<h3><?php echo TEXT_THANKS_FOR_SHOPPING; ?></h3></td>
	  </tr>
	</table></td>
  </tr>
  <tr>
	<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
  </tr>
  <tr>
	<td align="right" class="main"><?php echo tep_image_submit('button_continue.gif', IMAGE_BUTTON_CONTINUE); ?></td>
  </tr>
  <tr>
	<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
  </tr>
  <tr>
	<td><table border="0" width="100%" cellspacing="0" cellpadding="0">
	  <tr>
		<td width="25%"><table border="0" width="100%" cellspacing="0" cellpadding="0">
		  <tr>
			<td width="50%" align="right"><?php echo tep_draw_separator('pixel_silver.gif', '1', '5'); ?></td>
			<td width="50%"><?php echo tep_draw_separator('pixel_silver.gif', '100%', '1'); ?></td>
		  </tr>
		</table></td>
		<td width="25%"><?php echo tep_draw_separator('pixel_silver.gif', '100%', '1'); ?></td>
		<td width="25%"><?php echo tep_draw_separator('pixel_silver.gif', '100%', '1'); ?></td>
		<td width="25%"><table border="0" width="100%" cellspacing="0" cellpadding="0">
		  <tr>
			<td width="50%"><?php echo tep_draw_separator('pixel_silver.gif', '100%', '1'); ?></td>
			<td width="50%"><?php echo tep_image(DIR_WS_IMAGES . 'checkout_bullet.gif'); ?></td>
		  </tr>
		</table></td>
	  </tr>
	  <tr>
		<td align="center" width="25%" class="checkoutBarFrom"><?php echo CHECKOUT_BAR_DELIVERY; ?></td>
		<td align="center" width="25%" class="checkoutBarFrom"><?php echo CHECKOUT_BAR_PAYMENT; ?></td>
		<td align="center" width="25%" class="checkoutBarFrom"><?php echo CHECKOUT_BAR_CONFIRMATION; ?></td>
		<td align="center" width="25%" class="checkoutBarCurrent"><?php echo CHECKOUT_BAR_FINISHED; ?></td>
	  </tr>
	</table></td>
  </tr>
<?php if (DOWNLOAD_ENABLED == 'true') include(DIR_WS_MODULES . 'downloads.php'); ?>
</table></form></td>
<!-- body_text_eof //-->
<td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="0" cellpadding="2">
<!-- right_navigation //-->
<?php require(DIR_WS_INCLUDES . 'column_right.php'); ?>
<!-- right_navigation_eof //-->
</table></td>
 </tr>
</table>
<!-- body_eof //-->

<!-- footer //-->
<?php require(DIR_WS_INCLUDES . 'footer.php'); ?>
<!-- footer_eof //-->
<br>
</body>
</html>
<?php require(DIR_WS_INCLUDES . 'application_bottom.php'); ?>

checkout_confirmation.php

<?php
/*
 $Id: checkout_confirmation.php,v 1.139 2003/06/11 17:34:53 hpdl Exp $

 osCommerce, Open Source E-Commerce Solutions
 http://www.oscommerce.com

 Copyright (c) 2003 osCommerce

 Released under the GNU General Public License
*/

 require('includes/application_top.php');

// if the customer is not logged on, redirect them to the login page
 if (!tep_session_is_registered('customer_id')) {
$navigation->set_snapshot(array('mode' => 'SSL', 'page' => FILENAME_CHECKOUT_PAYMENT));
tep_redirect(tep_href_link(FILENAME_LOGIN, '', 'SSL'));
 }

// if there is nothing in the customers cart, redirect them to the shopping cart page
 if ($cart->count_contents() < 1) {
tep_redirect(tep_href_link(FILENAME_SHOPPING_CART));
 }

// avoid hack attempts during the checkout procedure by checking the internal cartID
 if (isset($cart->cartID) && tep_session_is_registered('cartID')) {
if ($cart->cartID != $cartID) {
  tep_redirect(tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));
}
 }

// if no shipping method has been selected, redirect the customer to the shipping method selection page
 if (!tep_session_is_registered('shipping')) {
tep_redirect(tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));
 }

 if (!tep_session_is_registered('payment')) tep_session_register('payment');
 if (isset($HTTP_POST_VARS['payment'])) $payment = $HTTP_POST_VARS['payment'];

 if (!tep_session_is_registered('comments')) tep_session_register('comments');
 if (tep_not_null($HTTP_POST_VARS['comments'])) {
$comments = tep_db_prepare_input($HTTP_POST_VARS['comments']);
 }

// load the selected payment module
 require(DIR_WS_CLASSES . 'payment.php');
 $payment_modules = new payment($payment);

 require(DIR_WS_CLASSES . 'order.php');
 $order = new order;

 $payment_modules->update_status();

 if ( ( is_array($payment_modules->modules) && (sizeof($payment_modules->modules) > 1) && !is_object($$payment) ) || (is_object($$payment) && ($$payment->enabled == false)) ) {
tep_redirect(tep_href_link(FILENAME_CHECKOUT_PAYMENT, 'error_message=' . urlencode(ERROR_NO_PAYMENT_MODULE_SELECTED), 'SSL'));
 }

 if (is_array($payment_modules->modules)) {
$payment_modules->pre_confirmation_check();
 }

// load the selected shipping module
 require(DIR_WS_CLASSES . 'shipping.php');
 $shipping_modules = new shipping($shipping);

 require(DIR_WS_CLASSES . 'order_total.php');
 $order_total_modules = new order_total;
 $order_total_modules->process();

// Stock Check
 $any_out_of_stock = false;
 if (STOCK_CHECK == 'true') {
for ($i=0, $n=sizeof($order->products); $i<$n; $i++) {
  if (tep_check_stock($order->products[$i]['id'], $order->products[$i]['qty'])) {
	$any_out_of_stock = true;
  }
}
// Out of Stock
if ( (STOCK_ALLOW_CHECKOUT != 'true') && ($any_out_of_stock == true) ) {
  tep_redirect(tep_href_link(FILENAME_SHOPPING_CART));
}
 }

 require(DIR_WS_LANGUAGES . $language . '/' . FILENAME_CHECKOUT_CONFIRMATION);

 $breadcrumb->add(NAVBAR_TITLE_1, tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));
 $breadcrumb->add(NAVBAR_TITLE_2);
?>
<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">
<html <?php echo HTML_PARAMS; ?>>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>">
<title><?php echo TITLE; ?></title>
<base href="<?php echo (($request_type == 'SSL') ? HTTPS_SERVER : HTTP_SERVER) . DIR_WS_CATALOG; ?>">
<link rel="stylesheet" type="text/css" href="stylesheet.css">
</head>
<body marginwidth="0" marginheight="0" topmargin="0" bottommargin="0" leftmargin="0" rightmargin="0">
<!-- header //-->
<?php require(DIR_WS_INCLUDES . 'header.php'); ?>
<!-- header_eof //-->

<!-- body //-->
<table border="0" width="100%" cellspacing="3" cellpadding="3">
 <tr>
<td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="0" cellpadding="2">
<!-- left_navigation //-->
<?php require(DIR_WS_INCLUDES . 'column_left.php'); ?>
<!-- left_navigation_eof //-->
</table></td>
<!-- body_text //-->
<td width="100%" valign="top"><table border="0" width="100%" cellspacing="0" cellpadding="0">
  <tr>
	<td>
<?php
 if (isset($$payment->form_action_url)) {
$form_action_url = $$payment->form_action_url;
 } else {
$form_action_url = tep_href_link(FILENAME_CHECKOUT_PROCESS, '', 'SSL');
 }

 echo tep_draw_form('checkout_confirmation', $form_action_url, 'post');
?>
	<table border="0" width="100%" cellspacing="0" cellpadding="0">
	  <tr>
		<td class="pageHeading"><?php echo HEADING_TITLE; ?></td>
		<td class="pageHeading" align="right"><?php echo tep_image(DIR_WS_IMAGES . 'table_background_confirmation.gif', HEADING_TITLE, HEADING_IMAGE_WIDTH, HEADING_IMAGE_HEIGHT); ?></td>
	  </tr>
	</table></td>
  </tr>
  <tr>
	<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
  </tr>
  <tr>
	<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
	  <tr class="infoBoxContents">
<?php
 if ($sendto != false) {
?>
		<td width="30%" valign="top"><table border="0" width="100%" cellspacing="0" cellpadding="2">
		  <tr>
			<td class="main"><?php echo '<b>' . HEADING_DELIVERY_ADDRESS . '</b> <a href="' . tep_href_link(FILENAME_CHECKOUT_SHIPPING_ADDRESS, '', 'SSL') . '"><span class="orderEdit">(' . TEXT_EDIT . ')</span></a>'; ?></td>
		  </tr>
		  <tr>
			<td class="main"><?php echo tep_address_format($order->delivery['format_id'], $order->delivery, 1, ' ', '<br>'); ?></td>
		  </tr>
<?php
if ($order->info['shipping_method']) {
?>
		  <tr>
			<td class="main"><?php echo '<b>' . HEADING_SHIPPING_METHOD . '</b> <a href="' . tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL') . '"><span class="orderEdit">(' . TEXT_EDIT . ')</span></a>'; ?></td>
		  </tr>
		  <tr>
			<td class="main"><?php echo $order->info['shipping_method']; ?></td>
		  </tr>
<?php
}
?>
		</table></td>
<?php
 }
?>
		<td width="<?php echo (($sendto != false) ? '70%' : '100%'); ?>" valign="top"><table border="0" width="100%" cellspacing="0" cellpadding="0">
		  <tr>
			<td><table border="0" width="100%" cellspacing="0" cellpadding="2">
<?php
 if (sizeof($order->info['tax_groups']) > 1) {
?>
			  <tr>
				<td class="main" colspan="2"><?php echo '<b>' . HEADING_PRODUCTS . '</b> <a href="' . tep_href_link(FILENAME_SHOPPING_CART) . '"><span class="orderEdit">(' . TEXT_EDIT . ')</span></a>'; ?></td>
				<td class="smallText" align="right"><b><?php echo HEADING_TAX; ?></b></td>
				<td class="smallText" align="right"><b><?php echo HEADING_TOTAL; ?></b></td>
			  </tr>
<?php
 } else {
?>
			  <tr>
				<td class="main" colspan="3"><?php echo '<b>' . HEADING_PRODUCTS . '</b> <a href="' . tep_href_link(FILENAME_SHOPPING_CART) . '"><span class="orderEdit">(' . TEXT_EDIT . ')</span></a>'; ?></td>
			  </tr>
<?php
 }

 for ($i=0, $n=sizeof($order->products); $i<$n; $i++) {
echo '		  <tr>' . "\n" .
	 '			<td class="main" align="right" valign="top" width="30">' . $order->products[$i]['qty'] . ' x</td>' . "\n" .
	 '			<td class="main" valign="top">' . $order->products[$i]['name'];

if (STOCK_CHECK == 'true') {
  echo tep_check_stock($order->products[$i]['id'], $order->products[$i]['qty']);
}

if ( (isset($order->products[$i]['attributes'])) && (sizeof($order->products[$i]['attributes']) > 0) ) {
  for ($j=0, $n2=sizeof($order->products[$i]['attributes']); $j<$n2; $j++) {
	echo '<br><nobr><small> <i> - ' . $order->products[$i]['attributes'][$j]['option'] . ': ' . $order->products[$i]['attributes'][$j]['value'] . '</i></small></nobr>';
  }
}

echo '</td>' . "\n";

if (sizeof($order->info['tax_groups']) > 1) echo '			<td class="main" valign="top" align="right">' . tep_display_tax_value($order->products[$i]['tax']) . '%</td>' . "\n";

echo '			<td class="main" align="right" valign="top">' . $currencies->display_price($order->products[$i]['final_price'], $order->products[$i]['tax'], $order->products[$i]['qty']) . '</td>' . "\n" .
	 '		  </tr>' . "\n";
 }
?>
			</table></td>
		  </tr>
		</table></td>
	  </tr>
	</table></td>
  </tr>
  <tr>
	<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
  </tr>
  <tr>
	<td class="main"><b><?php echo HEADING_BILLING_INFORMATION; ?></b></td>
  </tr>
  <tr>
	<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
  </tr>
  <tr>
	<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
	  <tr class="infoBoxContents">
		<td width="30%" valign="top"><table border="0" width="100%" cellspacing="0" cellpadding="2">
		  <tr>
			<td class="main"><?php echo '<b>' . HEADING_BILLING_ADDRESS . '</b> <a href="' . tep_href_link(FILENAME_CHECKOUT_PAYMENT_ADDRESS, '', 'SSL') . '"><span class="orderEdit">(' . TEXT_EDIT . ')</span></a>'; ?></td>
		  </tr>
		  <tr>
			<td class="main"><?php echo tep_address_format($order->billing['format_id'], $order->billing, 1, ' ', '<br>'); ?></td>
		  </tr>
		  <tr>
			<td class="main"><?php echo '<b>' . HEADING_PAYMENT_METHOD . '</b> <a href="' . tep_href_link(FILENAME_CHECKOUT_PAYMENT, '', 'SSL') . '"><span class="orderEdit">(' . TEXT_EDIT . ')</span></a>'; ?></td>
		  </tr>
		  <tr>
			<td class="main"><?php echo $order->info['payment_method']; ?></td>
		  </tr>
		</table></td>
		<td width="70%" valign="top" align="right"><table border="0" cellspacing="0" cellpadding="2">
<?php
 if (MODULE_ORDER_TOTAL_INSTALLED) {
echo $order_total_modules->output();
 }
?>
		</table></td>
	  </tr>
	</table></td>
  </tr>
<?php
 if (is_array($payment_modules->modules)) {
if ($confirmation = $payment_modules->confirmation()) {
?>
  <tr>
	<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
  </tr>
  <tr>
	<td class="main"><b><?php echo HEADING_PAYMENT_INFORMATION; ?></b></td>
  </tr>
  <tr>
	<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
  </tr>
  <tr>
	<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
	  <tr class="infoBoxContents">
		<td><table border="0" cellspacing="0" cellpadding="2">
		  <tr>
			<td class="main" colspan="4"><?php echo $confirmation['title']; ?></td>
		  </tr>
<?php
  for ($i=0, $n=sizeof($confirmation['fields']); $i<$n; $i++) {
?>
		  <tr>
			<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
			<td class="main"><?php echo $confirmation['fields'][$i]['title']; ?></td>
			<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
			<td class="main"><?php echo $confirmation['fields'][$i]['field']; ?></td>
		  </tr>
<?php
  }
?>
		</table></td>
	  </tr>
	</table></td>
  </tr>
<?php
}
 }
?>
  <tr>
	<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
  </tr>
<?php
 if (tep_not_null($order->info['comments'])) {
?>
  <tr>
	<td class="main"><?php echo '<b>' . HEADING_ORDER_COMMENTS . '</b> <a href="' . tep_href_link(FILENAME_CHECKOUT_PAYMENT, '', 'SSL') . '"><span class="orderEdit">(' . TEXT_EDIT . ')</span></a>'; ?></td>
  </tr>
  <tr>
	<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
  </tr>
  <tr>
	<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
	  <tr class="infoBoxContents">
		<td><table border="0" width="100%" cellspacing="0" cellpadding="2">
		  <tr>
			<td class="main"><?php echo nl2br(tep_output_string_protected($order->info['comments'])) . tep_draw_hidden_field('comments', $order->info['comments']); ?></td>
		  </tr>
		</table></td>
	  </tr>
	</table></td>
  </tr>
  <tr>
	<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
  </tr>
<?php
 }
?>
  <tr>
	<td><table border="0" width="100%" cellspacing="0" cellpadding="0">
	  <tr>
		<td align="right" class="main">
<?php
 if (isset($$payment->form_action_url)) {
$form_action_url = $$payment->form_action_url;
 } else {
$form_action_url = tep_href_link(FILENAME_CHECKOUT_PROCESS, '', 'SSL');
 }

 echo tep_draw_form('checkout_confirmation', $form_action_url, 'post');
 if (is_array($payment_modules->modules)) {
echo $payment_modules->process_button();
 }

 echo tep_image_submit('button_confirm_order.gif', IMAGE_BUTTON_CONFIRM_ORDER) . "\n";
?>
		</td>
	  </tr>
	</table></td>
  </tr>
  <tr>
	<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
  </tr>
  <tr>
	<td><table border="0" width="100%" cellspacing="0" cellpadding="0">
	  <tr>
		<td width="25%"><table border="0" width="100%" cellspacing="0" cellpadding="0">
		  <tr>
			<td width="50%" align="right"><?php echo tep_draw_separator('pixel_silver.gif', '1', '5'); ?></td>
			<td width="50%"><?php echo tep_draw_separator('pixel_silver.gif', '100%', '1'); ?></td>
		  </tr>
		</table></td>
		<td width="25%"><?php echo tep_draw_separator('pixel_silver.gif', '100%', '1'); ?></td>
		<td width="25%"><table border="0" width="100%" cellspacing="0" cellpadding="0">
		  <tr>
			<td width="50%"><?php echo tep_draw_separator('pixel_silver.gif', '100%', '1'); ?></td>
			<td><?php echo tep_image(DIR_WS_IMAGES . 'checkout_bullet.gif'); ?></td>
			<td width="50%"><?php echo tep_draw_separator('pixel_silver.gif', '100%', '1'); ?></td>
		  </tr>
		</table></td>
		<td width="25%"><table border="0" width="100%" cellspacing="0" cellpadding="0">
		  <tr>
			<td width="50%"><?php echo tep_draw_separator('pixel_silver.gif', '100%', '1'); ?></td>
			<td width="50%"><?php echo tep_draw_separator('pixel_silver.gif', '1', '5'); ?></td>
		  </tr>
		</table></td>
	  </tr>
	  <tr>
		<td align="center" width="25%" class="checkoutBarFrom"><?php echo '<a href="' . tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL') . '" class="checkoutBarFrom">' . CHECKOUT_BAR_DELIVERY . '</a>'; ?></td>
		<td align="center" width="25%" class="checkoutBarFrom"><?php echo '<a href="' . tep_href_link(FILENAME_CHECKOUT_PAYMENT, '', 'SSL') . '" class="checkoutBarFrom">' . CHECKOUT_BAR_PAYMENT . '</a>'; ?></td>
		<td align="center" width="25%" class="checkoutBarCurrent"><?php echo CHECKOUT_BAR_CONFIRMATION; ?></td>
		<td align="center" width="25%" class="checkoutBarTo"><?php echo CHECKOUT_BAR_FINISHED; ?></td>
	  </tr>
	</table></td>
  </tr>
</table></form></td>
<!-- body_text_eof //-->
<td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="0" cellpadding="2">
<!-- right_navigation //-->
<?php require(DIR_WS_INCLUDES . 'column_right.php'); ?>
<!-- right_navigation_eof //-->
</table></td>
 </tr>
</table>
<!-- body_eof //-->

<!-- footer //-->
<?php require(DIR_WS_INCLUDES . 'footer.php'); ?>
<!-- footer_eof //-->
<br>
</body>
</html>
<?php require(DIR_WS_INCLUDES . 'application_bottom.php'); ?>


On your last day only you will have to approve or disaprove of how your life has been.

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Hi

 

Have a look as one of these conditions look like they may be being meet:

 

in checkout_confirmation.php

 

// avoid hack attempts during the checkout procedure by checking the internal cartID

if (isset($cart->cartID) && tep_session_is_registered('cartID')) {

if ($cart->cartID != $cartID) {

tep_redirect(tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));

}

}

 

// if no shipping method has been selected, redirect the customer to the shipping method selection page

if (!tep_session_is_registered('shipping')) {

tep_redirect(tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));

}

 

also this code line 322 to 328 is not in the file in RC2.a

 

if (isset($$payment->form_action_url)) {

$form_action_url = $$payment->form_action_url;

} else {

$form_action_url = tep_href_link(FILENAME_CHECKOUT_PROCESS, '', 'SSL');

}

 

echo tep_draw_form('checkout_confirmation', $form_action_url, 'post');

 

If the above dose not work then try uninstalling one at a time all your:

 

Payment Modules

Shipping Modules

Order Total Modules


Thanks Simon

 

osCommerce Version: Online Merchant v2.2 RC 2a - Test Site with: oscommerce-2.2ms2-060817

cPanel Version: 11.23.4-RELEASE - Apache version: 2.0.63 - PHP version: 5.2.5 - MySQL version: 5.0.51a-community - Operating system: Linux

========================================================================

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Hi,

Nice snag on both of those. However they wouldn't let the checkout_confirmation.php page be drawn, while the problem that I am having is customers being sent back to the checkout_shipping.php page after selecting the confirm button. So the checkout_confirmation.php page has already been drawn, and the logic of these two checks no longer applies. Really appreciate your assistance though.

I looked at checkout_process.php and catalog\modules\payment\authorize.php and neither of them have a redirect to checkout_shipping.php that is any different than the one already on checkout_confirmation.php. So I am a little stumped.

Thanks


On your last day only you will have to approve or disaprove of how your life has been.

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Hi

 

Do you have a url and have you a dummy account I / we could use to do a part only checkout.


Thanks Simon

 

osCommerce Version: Online Merchant v2.2 RC 2a - Test Site with: oscommerce-2.2ms2-060817

cPanel Version: 11.23.4-RELEASE - Apache version: 2.0.63 - PHP version: 5.2.5 - MySQL version: 5.0.51a-community - Operating system: Linux

========================================================================

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Hi

 

you need to use the new

Authorize.net Credit Card AIM

 

or

 

Authorize.net Credit Card SIM

 

from the RC2.2a

 

uninstall then reinstall it should work then


Thanks Simon

 

osCommerce Version: Online Merchant v2.2 RC 2a - Test Site with: oscommerce-2.2ms2-060817

cPanel Version: 11.23.4-RELEASE - Apache version: 2.0.63 - PHP version: 5.2.5 - MySQL version: 5.0.51a-community - Operating system: Linux

========================================================================

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Hello Simon,

Thanks very much for all of your help. I did fix the FILENAME_PAYPAL_CANCEL in catalog/includes/filenames.php error. As far as the shipping being changed when you return to checkout_shipping.php part of the logic of that page is calculate the cheapest shipping for your order every time that the page loads. That is why it is being changed when you return to it. There is a SSL loaded.

I will look at the code for Authorize.net AIM and SIM to see if they differ from my own.

Thanks

Christian

Edited by christiansees

On your last day only you will have to approve or disaprove of how your life has been.

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Hi

 

Did you sort this out?


Thanks Simon

 

osCommerce Version: Online Merchant v2.2 RC 2a - Test Site with: oscommerce-2.2ms2-060817

cPanel Version: 11.23.4-RELEASE - Apache version: 2.0.63 - PHP version: 5.2.5 - MySQL version: 5.0.51a-community - Operating system: Linux

========================================================================

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Hello All,

I have done some more research. All of the customers with problems were checking out using Authorize.net. Also all of them were using American express. American express does not do CVS so I had to change the setting on the authorize.net setting for Card Code Settings card not processed on their site. Hopefully that will fix the problem with the customers not being able to check out.

However what it has left me wondering is why these customers were redirected to the shipping page instead of having the card verification error shown on the page as should have happened. Anybody have a guess as to why that would have happened?

Thanks

Christian


On your last day only you will have to approve or disaprove of how your life has been.

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Hello All,

I have done some more research. All of the customers with problems were checking out using Authorize.net. Also all of them were using American express. American express does not do CVS so I had to change the setting on the authorize.net setting for Card Code Settings card not processed on their site. Hopefully that will fix the problem with the customers not being able to check out.

However what it has left me wondering is why these customers were redirected to the shipping page instead of having the card verification error shown on the page as should have happened. Anybody have a guess as to why that would have happened?

Thanks

Christian

Having the same problem, except with blue pay. Note from customers

just tried to order the Eiffel Tower cookie cutter and when it told me to confirm my order it clicked me back to the beginning. I had to re-enter my credit card info. Then when it told me to confirm my order it clicked me back to the beginning again. Was my order placed twice or at all? I only want one cookie cutter.

 

The person had 2 credit card charges and on order places on OScommerce. I will study this thread to see similarities and differences. Report back with either questions or possible fixes.

 

John

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Hello All,

I am still having these problems despite the fact the changes made to the American express credit card verification. Oscommerce shows no orders or logins for these account despite the fact that the payment gateway has authorized the charge to their card.

I am concerned about the security breach that this could represent as well the legal concerns.

Thanks


On your last day only you will have to approve or disaprove of how your life has been.

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Hello All,

I am still having these problems despite the fact the changes made to the American express credit card verification. Oscommerce shows no orders or logins for these account despite the fact that the payment gateway has authorized the charge to their card.

I am concerned about the security breach that this could represent as well the legal concerns.

Thanks

I am trying to find out what is happening. Could anyone who is having this problem please post:

  1. what version of OSCommerce tye are using
  2. Any Add-ons they have
  3. What merchant account software they are using/CC processor
  4. If they have any details on when this is occurring?

I will try to find a common thread and fix or make suggestions.

 

John

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Hello Again,

Today (Tues) I had a customer put in an order after they had sent me a message Saturday that they were having this same error. I sent them a reply to their email asking what was different about their order process that they were able to check out. The following is their reply

I just put my temporary address down for my billing address rather than my permanent address (the address on my card's account).. stupid mistakeee :)

So it seems that as I stated earlier the real problem is that the cart is redirecting them to the shipping page instead of just displaying the credit card error message. Any suggestions would be appreciated.

Thanks


On your last day only you will have to approve or disaprove of how your life has been.

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