davidmclark Posted July 29, 2008 Share Posted July 29, 2008 Hi. I have set up the Canada Post and Automated label program. We are currently running in test mode with CP. It works fine with 1 or 2 items.. it fails with 3 items. Weight is not a problem. We have set box sizes and item dimensions. Both are in KG and CM. Any suggestions out there. D Clark Quote Link to comment Share on other sites More sharing options...
insaini Posted July 29, 2008 Share Posted July 29, 2008 Hi. I have set up the Canada Post and Automated label program. We are currently running in test mode with CP. It works fine with 1 or 2 items.. it fails with 3 items. Weight is not a problem. We have set box sizes and item dimensions. Both are in KG and CM. Any suggestions out there. D Clark What do you mean it fails.. what happens when you add more than 2 items? Quote Link to comment Share on other sites More sharing options...
Worrom Posted October 14, 2008 Share Posted October 14, 2008 I am having the same issue. If there are 1 or 2 items in the cart the rates are received from CanPost but if there are 3 or more items in the cart at checkout I get 'An unknown error occured with the canadapost shipping calculations.' Is anyone else aware of this issue, or has it been resolved? Quote Link to comment Share on other sites More sharing options...
Worrom Posted October 14, 2008 Share Posted October 14, 2008 I am having the same issue. If there are 1 or 2 items in the cart the rates are received from CanPost but if there are 3 or more items in the cart at checkout I get 'An unknown error occured with the canadapost shipping calculations.' Is anyone else aware of this issue, or has it been resolved? Nevermind, I found the solution. Apparently the CanPost test CPC ID is limited to 2 items. Once I entered my own CPC everything worked fine! Quote Link to comment Share on other sites More sharing options...
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