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Struggling with Gift Voucher


vikkic

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I'm still struggling with the Gift Voucher module.

 

Customers can buy gift vouchers, and I release them via the admin folder, or email them if the customer wants to send it annonymously. When customers sign in the gift voucher shows in the right hand column box.

 

Proceed to check out - there isn't anywhere on the payment page to submit the voucher number.

 

Any help will be appreciated!

 

Vikki

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Modules Sort Order Status Action

Gift Vouchers 740 Active Set Inactive Info

Low Order Fee Set Active Inactive Info

Shipping 3 Active Set Inactive Info

Sub-Total 1 Active Set Inactive Info

Tax 2 Active Set Inactive Info

Total 4 Active

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Nothing really wrong there. Can you also tell me which version of osc(snapshot date) and which Credit Class GV version you are using. Problems will occur of you are using an old checkout osc with a new checkout GV (And vice versa)

Trust me, I'm an Accountant.

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Nope - new check out (Thanksgiving or so) and the CC/GV newest one...

 

Everything works beautifully - except there isn't any place on the check out page to put the gift voucher number in.

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Are you absolutely sure that you copied (...and backed up!) all of the appropriate files for CC/GV?

 

There are new "checkout_" files in the /catalog/includes directory of the mod that should be replaced. These are the new files which contain the fields for GV that you are not seeing. Make sure that these files, as well as all of the others, are put in their appropriate place.

 

Good Luck!

 

-R

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I did reinstall it all. Again. :) I can now see the box to put the gift voucher number in. Thank you.

 

I did go through, paid with the gift voucher, and while it did show the gift voucher was there and accept it in the cart, it didn't subtract it from the total when I checked check/money order..

 

 

Vikki

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Here's what I mean - this is what I got back from the cart..

 

Products

------------------------------------------------------

1 x September Birthstones fabric (BFSS) = $12.50

1 x Mardi Gras perle (SSMG) = $0.75

Size #8

------------------------------------------------------

Sub-Total: $13.25

Tax: $0.00

Zone Rates (Shipping to US : 0.891 lb(s)): $1.00

Total: $14.25

Gift Vouchers: $5.00

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Maybe a bit of misunderstanding here.

 

The box for redeeming vouchers does only that. Ot redeems the Voucher amount and adds it to your Gift Voucher Account. To use the amount in your Gift Voucher Account to pay against the cart you must ticj the checkbox that is shown in checkout payment.

Trust me, I'm an Accountant.

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Ok our posts crossed in the ether.

 

The reason for this is your sort order. The Gift Voucher is displayed after the Total. The customer will infact have been charged the correct amount.

You need to move the Gift Voucher sort to before the total

Trust me, I'm an Accountant.

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Sort order then is:

 

Gift Vouchers 4 Active Set Inactive

Low Order Fee Set Active Inactive Info

Shipping 3 Active Set Inactive Info

Sub-Total 1 Active Set Inactive Info

Tax 2 Active Set Inactive Info

Total 5 Active

 

 

Vikki

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