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osCommerce

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orders are not coming through email from clients


tanicos

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Hello

 

I have a lot of modules installed on my shop, the ip recorder too if that helps you. When the customer buys something i only get the Paypal email that i got new funds, but the order email not. Anyone can help?

thanks

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Hello

 

I have a lot of modules installed on my shop, the ip recorder too if that helps you. When the customer buys something i only get the Paypal email that i got new funds, but the order email not. Anyone can help?

thanks

 

Does the order show up in admin ?

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Hello

 

I have a lot of modules installed on my shop, the ip recorder too if that helps you. When the customer buys something i only get the Paypal email that i got new funds, but the order email not. Anyone can help?

thanks

 

anyone please?

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anyone please?

The shop will only receive an order email if you have defined the "Send Extra Order Email to" parameter in admin -> My Store. Have you defined it?

 

Ben

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The shop will only receive an order email if you have defined the "Send Extra Order Email to" parameter in admin -> My Store. Have you defined it?

 

Ben

it was under my nose...thanks a lot friend..really thanks

 

another thing...it happened to only 1 customer..to pay to paypal but the order never appeared..in his account or in my admin..pretty strange..thanks again

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