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PayPal Payments Standard - cannot process this transaction

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I am still playing in the PayPal Sandbox and everything was working fine until yesterday, now when I try to place an order for testing I receive this error

 

"We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com."

 

I get this error everytime but when I look on my order page it seems that some test orders went through and others did not.

 

PAYMENT MODULE SETTINGS -

Enable PayPal Website Payments Standard

True

 

E-Mail Address

paypal@otcb.net

 

Payment Zone

--none--

 

Set Preparing Order Status

Preparing [PayPal Standard]

 

Set PayPal Acknowledged Order Status

Pending

 

Gateway Server

Sandbox

 

Transaction Method

Sale

 

 

Page Style

 

 

Debug E-Mail Address

joanye@otcb.net

 

Sort order of display.

2

 

Enable Encrypted Web Payments

False

 

Your Private Key

 

 

Your Public Certificate

 

 

PayPals Public Certificate

 

 

Your PayPal Public Certificate ID

 

 

Working Directory

/

 

OpenSSL Location

/usr/bin/openssl

 

 

 

Can anyone tell me what I did wrong and how to fix it? I have been trying to find an answer in the forums and trying to fix it for the last day and have not made any progress. Any help is GREATLY appreciated!!

Edited by otcb

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Live and sandbox have different paypal id.

 

the otehr thing You need to chek is whta process string is getting generated.

 

Satish


Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site.

 

Check My About US For who am I and what My company does.

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Live and sandbox have different paypal id.

 

the otehr thing You need to chek is whta process string is getting generated.

 

Satish

 

Thanks for the quick reply.

 

Do I need to change E-Mail Address (paypal@otcb.net) to the one I use to log in to the PayPal Developer site?

 

How do I check the process string?

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Yes.

Use a developer ID while testing using sandbox.

 

Satish Mantri


Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site.

 

Check My About US For who am I and what My company does.

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