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ACCOUNT_HISTORY_INFO blank and other stuff


donato

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ok, after many months of hacking, researching and testing, i am about to finally go live..but i noticed a few things...

specifically in the email that gets generated to the customer , titled, "order Process", in it it details the customers purchase, shipping address, etc. BUT it is the link to the 'detailed invoice' that screws me up...you click on the link and it appears blank:

example of link

http://www.MYDOMAIN.com/catalog/account_hi....php?order_id=5

 

how can this be? can someone please help?

 

2nd question:

after all the testing i have done, i would like to know how i can 'reset' the store back to square 0..meaning, all the customer purchases (from test accounts), inventory, 'customer who bought this, also bought this', etc back to the default settings as if no one was there at all?

 

please help folks, and again thanks in advance

regards

donato

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ok i do sincerly hope someone can help me out here...

i login to the board, check out my order history

it displays all the orders i have made

BUT when i click on the "VIEW ORDER" link, it sends me to a new page with NO info, just a big ol blank page...

 

any ideas?

is this a bug? searched all over the place

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ok i do sincerly hope someone can help me out here...

i login to the board, check out my order history

it displays all the orders i have made

BUT when i click on the "VIEW ORDER" link, it sends me to a new page with NO info, just a big ol blank page...

 

any ideas?

is this a bug? searched all over the place

 

Clicking on that link in the email should redirect you to the login page.

 

Turn PHPs error reporting level up to see if it is reporting an error.

 

Perhaps that can help you further in debugging your problem.

:heart:, osCommerce

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oh one more thing...

i understand that clicking on the link in the email will redirect u to the login page, but if i am on the site, logged in, in the order history section, and clicking on the view order link, it should take me directly to the order, right?

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thanks hpdl!

i am on a shared server...will this be a problem?

not too sure how to access my php error logging

 

Change the following in application_top.php:

 

error_reporting(E_ALL & ~E_NOTICE);

 

to:

 

error_reporting(E_ALL);

 

You will get a lot of warning messages appearing so you might need to filter them out and look for the appropriate notices.

:heart:, osCommerce

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oh one more thing...

i understand that clicking on the link in the email will redirect u to the login page, but if i am on the site, logged in, in the order history section, and clicking on the view order link, it should take me directly to the order, right?

 

Right, if:

 

* Cookies are enabled

* The same browser is opening a new window

:heart:, osCommerce

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wow talk about your errors...

this is way over my head...

i popped in the code, uploaded it, went to the link:

http://www.MYDOMAIN.com/catalog/account_hi....php?order_id=5

 

and still blank.

went to my main catalog site, sniffing through the errors, clicked on "my account" get the following errors:

check out the link:

http://www.asroma-addict.com/catalog/account.php

lots of errors, but nothing relating to account_history....

stuck in the dark here..anyone help?

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wow talk about your errors...

 

I don't see any - did you lower the setting?

 

BTW, those would not be error messages, but warning messages.

 

this is way over my head...

i popped in the code, uploaded it, went to the link:

http://www.MYDOMAIN.com/catalog/account_hi....php?order_id=5  

 

and still blank.

 

Thats funny, when I went to

 

http://www.asroma-addict.com/catalog/accou....php?order_id=5

 

I was taken to the login/create account page.

 

Try a different browser :)

:heart:, osCommerce

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ya sorry for the lateness in updating this thread...

thanks again Harald...

i replaced the account_history_info.php with my local copy and everything went ok...checked the two files (the orginal with the local) and noticed a few errors...(must have been during the hacking stages :wink: )

all working well now...thanks for the help!

 

just to answer my second question, how can i wipe out all the test info i have placed on my site?

what i mean is deleting all the orders i made, user accounts, basically restoring my db back to brand spanking new...is this possible?

thx again!

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