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Serious Problem!


zeeshop

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Hi ,

 

I am in desperate situation, Wesbite is on Localserver worked perfectly for many months, but today suddenly when I tried to access from cousin computer it came up as page not found.

 

I checked my Local server but there is no problem there, Website cant access from many UK based Internet service provider users, But I checked two users came in website from USA and one from Nigeria.

 

I am confused and guessing may be some hacker made some changes in any of important file which may be showing ISPs this website as blacklisted. I am not expert so please identify file and where to look at.

 

 

I need Help, please advise what possibilities could happen.

I checked from IP blacklist list for spam email and my Website Ip is not listed there.

 

Will appreciate any response which bring be back live.

 

Kind regards

 

Zee

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1.What is the site of your url?

 

2.Can you access the site locally on your server?

 

Yes - Need to test externally using url above. Could be you can ping it but hppd service is not serving pages

 

No - Need to sort out your local server.

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1.What is the site of your url?

 

2.Can you access the site locally on your server?

 

Yes - Need to test externally using url above. Could be you can ping it but hppd service is not serving pages

 

No - Need to sort out your local server.

 

 

Thanks for reply

 

1. Site URL: http://www.zeeshop.co.uk

 

2. Yes I can access site Locally, and when I checked as admin who is online I can see some Users ( US mostly) visiting site mostly Google bot.

 

Can you please Explain these two questions:

"Yes - Need to test externally using url above. Could be you can ping it but hppd service is not serving pages

 

No - Need to sort out your local server."

 

Thanks

Zee

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Hi ,

 

I am in desperate situation, Wesbite is on Localserver worked perfectly for many months, but today suddenly when I tried to access from cousin computer it came up as page not found.

 

I checked my Local server but there is no problem there, Website cant access from many UK based Internet service provider users, But I checked two users came in website from USA and one from Nigeria.

 

I am confused and guessing may be some hacker made some changes in any of important file which may be showing ISPs this website as blacklisted. I am not expert so please identify file and where to look at.

I need Help, please advise what possibilities could happen.

I checked from IP blacklist list for spam email and my Website Ip is not listed there.

 

Will appreciate any response which bring be back live.

 

Kind regards

 

Zee

My guess, it is installed on windows xp and an update to windows xp has stuffed you up. Seek a proper hosting solution.

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Must be a server problem.

 

Look here:

 

http://whois.domaintools.com/zeeshop.co.uk

 

A blurp from that page:

 

Server Data

Blacklist Status: Clear

Domain Status: Registered And No Website

:o

 

I'd start a support ticket with your host.

 

I tried to "ping" it, but it said "Host cannot be found".

 

Maybe your DNS record is screwed up.

 

Something's "fishy"...

If I suggest you edit any file(s) make a backup first - I'm not perfect and neither are you.

 

"Given enough impetus a parallelogramatically shaped projectile can egress a circular orifice."

- Me -

 

"Headers already sent" - The definitive help

 

"Cannot redeclare ..." - How to find/fix it

 

SSL Implementation Help

 

Like this post? "Like" it again over there >

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Must be a server problem.

 

Look here:

 

http://whois.domaintools.com/zeeshop.co.uk

 

A blurp from that page:

:o

 

I'd start a support ticket with your host.

 

I tried to "ping" it, but it said "Host cannot be found".

 

Maybe your DNS record is screwed up.

 

Something's "fishy"...

Thanks for reply site is accessing from few locations. I dont understand how site went offline. I am looking on dns settings. it is not on xp server. may be my isp has some problem to allow this ip to access as web site.

how i am able to access this if i open link on local server.

thanks

zee

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I can't ping www.zeeshop.co.uk but can ping www.bbc.co.uk

 

http://www.mxtoolbox.com will help you in your conversations with your isp

Need help installing add ons/contributions, cleaning a hacked site or a bespoke development, check my profile

 

Virus Threat Scanner

My Contributions

Basic install answers.

Click here for Contributions / Add Ons.

UK your site.

Site Move.

Basic design info.

 

For links mentioned in old answers that are no longer here follow this link Useful Threads.

 

If this post was useful, click the Like This button over there ======>>>>>.

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My initial suspect would be DNS problems - check with your hosting company.

 

When you say "Local Server", do you mean you are hosting it on your own machine? Or are you logging into the server at your hosting company?

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My initial suspect would be DNS problems - check with your hosting company.

 

When you say "Local Server", do you mean you are hosting it on your own machine? Or are you logging into the server at your hosting company?

 

Thanks for all Comments,

SIte is live now. It was DNS problem, and every thing started working itself. all looks fine.

 

Thanks for all help.

 

Regards

zee

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